Eileen Buckley
West Memphis,AR
Summary
Proactive and detail-oriented professional with a proven track record at William Sonoma, adept in schedule coordination and customer service. Leveraged computer skills and teamwork to enhance productivity and customer satisfaction, achieving timely project completion. Excelling in problem-solving and multitasking, consistently met deadlines and improved processes.
Overview
14
14
years of professional experience
Work History
Scheduler / Customer Service Representative
William Sonoma
10.2010 - 02.2025
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Scanner
UPS
06.2017 - 03.2022
- Gathered, sorted and scanned documents to enter into computer system.
- Collaborated with team members to establish best practices for the scanning process, increasing overall productivity.
- Assisted in training new employees on scanner usage, contributing to a skilled workforce.
- Ensured timely completion of scanning projects by prioritizing tasks and following strict deadlines.
- Managed sensitive documents with confidentiality and discretion, adhering to company policies and regulations.
- Minimized errors through careful attention to detail during the document preparation process prior to scanning.
- Provided access to records for digital and non-digital storage and retrieval.
Education
High School Diploma -
West Memphis Senior High School
West Memphis, AR05-1988
Skills
- Computer skills
- Attention to detail
- Data entry
- Strong work ethic
- Customer service
- Effective multitasking
- Schedule coordination
- Problem-solving
- Telephone etiquette
- Call schedule distribution
- Schedule verification
- Teamwork and collaboration
- Multitasking
Timeline
Scanner
UPS
06.2017 - 03.2022
Scheduler / Customer Service Representative
William Sonoma
10.2010 - 02.2025
High School Diploma -
West Memphis Senior High School
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