Eileen Buckley

West Memphis,AR

Summary

Proactive and detail-oriented professional with a proven track record at William Sonoma, adept in schedule coordination and customer service. Leveraged computer skills and teamwork to enhance productivity and customer satisfaction, achieving timely project completion. Excelling in problem-solving and multitasking, consistently met deadlines and improved processes.

Overview

years of professional experience

Work History

Scheduler / Customer Service Representative

William Sonoma

Olive Branch, MS

10.2010 - 02.2025

Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.

Scanner

UPS

3675 Swinnea Road, Memphis, TN 38118

06.2017 - 03.2022

Gathered, sorted and scanned documents to enter into computer system.
Collaborated with team members to establish best practices for the scanning process, increasing overall productivity.
Assisted in training new employees on scanner usage, contributing to a skilled workforce.
Ensured timely completion of scanning projects by prioritizing tasks and following strict deadlines.
Managed sensitive documents with confidentiality and discretion, adhering to company policies and regulations.
Minimized errors through careful attention to detail during the document preparation process prior to scanning.
Provided access to records for digital and non-digital storage and retrieval.

Education

High School Diploma -

West Memphis Senior High School

West Memphis, AR

05-1988

Skills

Computer skills
Attention to detail
Data entry
Strong work ethic
Customer service
Effective multitasking
Schedule coordination

Problem-solving
Telephone etiquette
Call schedule distribution
Schedule verification
Teamwork and collaboration
Multitasking

Timeline