Eileen Del Cid
Santa Ana,CA
Summary
Proven leader and effective team player with a track record of enhancing customer satisfaction at Jersey Mike's Subs. Skilled in multitasking and problem-solving, consistently delivering quality service under pressure. Demonstrates exceptional customer service and teamwork abilities, contributing to significant improvements in operational efficiency and team collaboration. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
2
2
years of professional experience
Work History
Crew Member
Jersey Mike's Subs
07.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
Shift Leader
Baskin Robins
09.2022 - 01.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Accounting And Finance
Santa Ana College
Santa Ana, CAHigh School Diploma -
Segerstrom High School
Santa Ana, CA05.2024
Skills
- Time Management
- Problem-Solving
- Cash Handling
- Self-discipline
- Interactive communication skills
- Flexible Schedule
- Safety awareness
- Initiative and Self-Motivation
- Learning Agility
- Critical Thinking
- Collaboration and Teamwork
- Leadership Qualities
- Decision-Making
- Multitasking Abilities
- Competitive Analysis
Additional Information
I am a first-year college student who is concentrating in Accounting and Finance and will be transferring to California State University, Fullerton.
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
Jersey Mike's Subs
07.2023 - Current
Shift Leader
Baskin Robins
09.2022 - 01.2023
Accounting And Finance
Santa Ana College
High School Diploma -
Segerstrom High School
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