Summary
Overview
Work History
Education
Skills
Timeline
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Eileen Garrod

Summary

Experienced, dedicated, hardworking RN with over 30 years of experience in various types of Nursing. Excellent reputation for resolving problems and improving customer satisfaction. I am looking to maintain a fulltime position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

33
33
years of professional experience

Work History

Nurse Manager

Life Pittsburgh
Pittsburgh, PA
06.2017 - 03.2022
  • Management of the nursing assessment and plan of care individualized to the health care needs of the participants enrolled in the PACE program at Life Pittsburgh.
  • Actively participated with the interdisciplinary team to establish the initial and subsequent careplans.
  • Supervised, directed and motivated high-quality performance from nursing staff.
  • Provided leadership to the medical staff under my management and maintained a cooperative working relationship among them and the interdisciplinary team members.
  • Held routine staff meetings, at which time new policies, procedures were introduced and discussed, along with review of any other pertinent topics.
  • Responsible for completion and initial presentation of the root cause analysis reviews.
  • Responsible to submit all out of network requests for approval.
  • Kept in conversation with the hospitals regarding any inpatients, and reviewed condition with the interdisciplinary team members daily.
  • Maintained contact with the hospital Care Managers and MD regarding discharge planning.
  • Responsible for maintaining appropriate medical supplies for the medical department weekly and within budget parameters.
  • Completed performance evaluations for my staff, ensuring quality care.
  • Completed submission of grievance forms according to regulation.
  • Completion of participant monthly head to toe assessments and documentation, while participant in Clinic.
  • Assist with emergent treatments in the Adult Day Health Clinic as necessary.
  • Daily interaction via phone with participant family members, outside entities, and staff members, regarding discharge planning, complaints, or other concerns. Investigated and independently resolved using excellent clinical judgement and unit management expertise.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.

QI/QA Coordinator & Nursing Supervisor

Personal Touch Home Care Agency
Pittsburgh, Pennsylvania
01.2003 - 02.2017
  • Performance Improvement Coordinator
  • Responsible for evaluation of the OASIS document and subsequent documentation to meet regulatory standards of practice for accreditation.
  • Homecare Nurse Manager
  • Responsible for management of large homecare nursing team.
  • Assisted with exercising good clinical judgement and decision making regarding individualized plans of care for patients receiving homecare services.
  • Assigned and maintained proper staffing for RN's/LPN's
  • Provided staff education and conducted staff meetings regularly.
  • Submission of managed care required client profiles for insurance approvals and assisted staff with the same.
  • Developed educational materials used to train staff on QA standards.

Nursing Supervisor

Landmark Home Health
Gibsonia, Pennsylvania
08.1995 - 08.1996
  • Provided in home nursing care to meet their physical and psycho-social needs, and promoting safety in their environment. Assured their or their family's ability to safely administer medications and obtain necessary follow up care.
  • Supervision of HHA's.

Staff Nurse

Western Pennsylvania Hospital
Pittsburgh, Pennsylvania
09.1982 - 06.1995
  • Functioned as staff RN in all areas of med-surg. nursing. Specialties in telemetry, ICU/CCU stepdown, plastic surgery, and burn injuries.

Education

Registered Nurse Diploma Program -

Western Pennsylvania School of Nursing
Pittsburgh, Pennsylvania
09.1982

Skills

  • Patient Examination
  • In-Service Programs
  • Quality Improvement Activities
  • Quality Patient Care
  • Individualized Care Plans
  • Preventive Healthcare
  • Supporting Daily Living Needs
  • Risk Management
  • Strong Clinical Judgment
  • Employee Relations
  • Verbal and Written Communication
  • Documentation
  • Patient Condition Monitoring
  • Nursing Staff Supervision
  • Interpersonal Communication Skills
  • Interdisciplinary Care
  • Electronic Medical Record
  • Multidisciplinary Collaboration
  • Critical Thinking
  • Service Quality
  • Discharge Planning
  • Goal Planning
  • Staff Mentoring
  • RN Case Management
  • Quality Assurance
  • Accurate Documentation
  • Patient Care

Timeline

Nurse Manager

Life Pittsburgh
06.2017 - 03.2022

QI/QA Coordinator & Nursing Supervisor

Personal Touch Home Care Agency
01.2003 - 02.2017

Nursing Supervisor

Landmark Home Health
08.1995 - 08.1996

Staff Nurse

Western Pennsylvania Hospital
09.1982 - 06.1995

Registered Nurse Diploma Program -

Western Pennsylvania School of Nursing

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Eileen Garrod