Eileen Gonzales
Houston
Summary
Proactive operations leader with a strong focus on team collaboration and effective communication. Skilled in managing daily operations and optimizing vendor relationships to achieve high-quality service delivery. Committed to fostering a culture of continuous improvement.
Overview
10
10
years of professional experience
Work History
General Manager of Operations
Bahama Buck’s
Houston
08.2018 - Current
- Oversaw daily operations and staff management at a popular shaved ice restaurant.
- Implemented training programs for new employees to enhance service quality.
- Coordinated inventory management and supply chain processes for efficient service delivery.
- Analyzed customer feedback to refine service procedures and enhance guest satisfaction.
- Managed vendor relationships to ensure timely delivery of high-quality ingredients.
- Led regular team meetings to communicate goals and foster collaboration among staff.
- Ensured compliance with health and safety regulations in all operational practices.
Property Appraiser
Nueces County Appraisal District
Corpus Christi
09.2016 - 08.2018
- Conducted on-site inspections of residential, commercial, industrial and agricultural properties.
- Analyzed market trends to determine property values for taxation purposes.
- Reviewed and validated property data from multiple sources for accuracy.
- Collaborated with local government officials on property appraisal regulations.
- Gathered financial information about properties from public records and other sources.
- Resolved disputes related to property valuations through effective communication.
Education
Bachelor of Arts - Mathematics
Texas A&M University
College Station, TX08-2014
Skills
- Operations strategy
- Staff management
- Vendor relationship management
- Time management
- Problem solving
- Team collaboration
- Effective communication
Timeline
General Manager of Operations
Bahama Buck’s
08.2018 - Current
Property Appraiser
Nueces County Appraisal District
09.2016 - 08.2018
Bachelor of Arts - Mathematics
Texas A&M University