Eileen Gonzalez
Jamaica Plain,MA
Summary
Dedicated professional with strong customer service skills and effective communication abilities. Experienced in managing pet care routines and fostering positive relationships in childcare.
Overview
2
2
Languages
1
1
Certification
1
1
year of post-secondary education
4
4
years of professional experience
Work History
Dog Sitter
Rover.com
Boston, Massachusetts
05.2026 - Current
- Provided attentive care for dogs in various home environments.
- Managed daily feeding, exercise, and grooming routines for pets.
- Communicated with pet owners to discuss care instructions and updates.
- Observed dog behavior to identify any health or safety concerns.
- Established positive relationships with pets to ensure comfort during stays.
- Cared for pets during owners' absences.
- Provided compassionate care to dogs of all breeds, ages, and temperaments.
- Kept detailed records of daily activities including feeding times, medications administered, potty breaks taken.
- Followed pet care plans, medication requirements, and dietary restrictions.
Delivery Driver
DoorDash
Worcester, Massachusetts
11.2025 - Current
- Communicated with customers regarding order status and delivery times.
- Navigated routes using GPS to ensure timely deliveries.
- Delivered food orders efficiently to customers' locations.
- Maintained vehicle cleanliness and operational readiness during shifts.
- Coordinated with restaurants to confirm order accuracy before delivery.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Handled merchandise in accordance with product handling standards.
- Inspected vehicle and maintained gas, oil and water levels.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
Cashier
CVS Pharmacy
Boston, Massachusetts
04.2024 - Current
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and provided excellent service.
- Maintained clean and organized checkout area for a positive shopping experience.
- Handled returns and exchanges according to company policies and procedures.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Stocked shelves with merchandise and ensured proper inventory levels were maintained.
- Trained new cashiers on register operations and customer service techniques.
- Monitored pricing accuracy on products to prevent discrepancies at checkout.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Collected payments and provided accurate change.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
- Answered customer questions and provided store information.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Camp Counselor
Boston PIC
Boston, Massachusetts
07.2024 - 08.2024
- Supervised daily activities and ensured safety for campers.
- Facilitated group games and organized team-building exercises.
- Communicated effectively with parents regarding camper progress and concerns.
- Encouraged positive behavior among campers to foster a supportive atmosphere.
- Monitored activities matched to individual and group abilities to keep campers safe.
- Facilitated group problem-solving discussions to build positive relationships among campers.
- Tracked attendance, checking off present individuals.
- Provided positive and authoritative approach to guiding behavior by using age-appropriate limits and choices.
- Met with staff to discuss rules, regulations and work-related problems.
- Assessed needs and interests of individuals and groups and planned activities accordingly.
- Supervised and coordinated work activities of personnel.
Camp Counselor in Training
Boston PIC
Boston, Massachusetts
07.2023 - 08.2023
- Supported campers in developing social skills through team-building exercises.
- Maintained a clean and organized environment for all camp facilities.
- Communicated effectively with parents regarding camper progress and events.
- Participated in training sessions to enhance leadership and teamwork skills.
Bookkeeper
Boston public library
Jamaica Plain, ME
07.2022 - 08.2022
- Assisted patrons with locating books and resources throughout the library.
- Organized library materials to maintain an orderly environment for users.
- Supported library events by setting up spaces and preparing materials.
- Processed new library acquisitions, including cataloging and labeling items.
- Maintained cleanliness and organization of public areas within the library.
- Organized shelves, book displays, and other library areas according to established guidelines.
- Conducted basic reference services and guided patrons in using library resources.
Education
Bachelor of Arts - Psychology
Clark University
Worcester, MA 08.2025 - 08.2026
Roxbury Prep High School
Roxbury, MASkills
- Customer service
- Time management
- Conflict resolution
- Pet feedings
- Group facilitation
- Problem solving
- Team building
- Effective communication
- Safe transportation
- Pet care management
- Pet socialization
- Pet sitting
- House sitting
- Valid Driver's license
- Tick removal
- Leadership skills
- Bilingual
- Money management
- Child support and supervision
- Event planning
- Communication Services
Languages
Spanish
Professional
Portuguese
Limited
Certification
- Drivers license
Accomplishments
- Granted University Merit scholarship for my full four years
- Graduated with 3.8 GPA
- Received over five positive reviews on rover
- Received Michelle Obama award for outstanding hard work during graduation
- Received honor and deans list throughout my four years of high school
- Awarded deans list first semester of college
Affiliations
- Creative writing
- Dancing
- Nature walks
- Exploring new cities
- Traveling
References
References available upon request.
Timeline
Dog Sitter
Rover.com
05.2026 - Current
Delivery Driver
DoorDash
11.2025 - Current
Bachelor of Arts - Psychology
Clark University
08.2025 - 08.2026
Camp Counselor
Boston PIC
07.2024 - 08.2024
Cashier
CVS Pharmacy
04.2024 - Current
Camp Counselor in Training
Boston PIC
07.2023 - 08.2023
Bookkeeper
Boston public library
07.2022 - 08.2022
Roxbury Prep High School