EILEEN HESKE
Bethel
Summary
Dynamic health care professional with over seventeen years of diverse experience across various settings and specialties, dedicated to delivering patient-centered care that drives optimal outcomes. Proven ability to resolve challenges through exceptional customer service and communication skills, while effectively collaborating with health care teams and coordinating care with external service providers. Expertise in streamlining processes to enhance record-keeping accuracy and improve time management, resulting in increased productivity and patient satisfaction. Strategic thinker skilled in financial management, operational leadership, and fostering team collaboration to achieve impactful results and drive organizational growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Owner
Meaningful Memory Care, LLC
Bethel, CT
08.2021 - Current
- Boutique Memory Care and Hospice
- Created personalized engagement and enrichment programs for cognitive patients living at home
- Self-motivated, with a strong sense of personal responsibility
- Conducted education and training of family and other caregivers
- Collaborated additional patient care with other health care providers
- Orchestrated medication administration and wound care
- Implemented Long Term Care insurance and managed claim reimbursement
Intake Nurse and Home Care Nurse
Angels on Call, Inc.
Carmel, NY
11.2018 - 08.2021
- Conducted comprehensive patient assessments to determine immediate healthcare needs.
- Administered in home nursing and palliative care for patients with chronic or terminal diseases
- Executed treatment plans accelerating patient recovery; minimize complications to optimize patient outcomes
- Assembled data, monitored and documented patient progress, symptoms and vital signs
- Conducted education for patients and families on the safe treatment of illnesses, injuries or conditions
- Collaborated additional patient care with other health care providers
- Licensed Home Care Service Agency
LPN
Maplewood at Stony Hill
Bethel, CT
04.2018 - 11.2019
- Orchestrated medication administration and wound care
- Cultivated a calm and caring environment to optimizing resident's quality of life
- Demonstrated leadership of Resident Service Aide's (RSA) to foster quality care for residents
- Communicated as a liaison to families
- Coordinated care with other health care providers
- Senior living memory care facility
LPN Staff Nurse
Advanced Specialty Care, P.C.
Danbury, CT
04.2014 - 01.2019
- Balanced multiple physicians schedules and ensured timely office hours
- Monitored and triage of clinical phones while addressing patient's concerns and safeguarding their privacy
- Executed comprehensive care of cosmetic, reconstructive and general surgery patients
- Assisting in office surgical procedures
- Conducted skin care evaluations, performed treatments and patient education as a skin care specialist
- Streamlined peri-operative care techniques, wound care, patient education and documentation
- Supervised, delegated, trained and educated office Medical Assistant's
- Multi-specialty practice medical office
Education
Bachelor of Science Degree - Health Promotion Studies
Western Connecticut State University
Danbury, CTLicensed Practical Nurse - Practical Nursing Program
Putnam Northern Westchester BOCES
Yorktown Heights, NY06-2009
Skills
- Small business operations
- Planning and execution
- Reporting and documentation
- Teamwork and collaboration
- Team leadership
- Business management and development
Certification
- Licensed Practical Nurse (NY & CT)
- Certified in CPR, BLS and AED
- CHES-R Certified Health Education Specialist
- CDCP Certified Dementia Care Partner
Timeline
Owner
Meaningful Memory Care, LLC
08.2021 - Current
Intake Nurse and Home Care Nurse
Angels on Call, Inc.
11.2018 - 08.2021
LPN
Maplewood at Stony Hill
04.2018 - 11.2019
LPN Staff Nurse
Advanced Specialty Care, P.C.
04.2014 - 01.2019
Licensed Practical Nurse - Practical Nursing Program
Putnam Northern Westchester BOCES
Bachelor of Science Degree - Health Promotion Studies
Western Connecticut State University