Business-minded Showroom Manager with excellent people and inventory oversight skills. Successful at overseeing large sites and effective teams of employees. Proven history of reliability and best-in-class salesmanship.
Overview
12
12
years of professional experience
Work History
Showroom Manager/Sales Associate
Autograph Foliages
10.2016 - Current
Built positive relationships with existing customers through attentive service, addressing concerns, and resolving issues effectively, 175 new customer in 2023, 40 new customers so far in 2024.
Increased sales 49% in the first year as showroom manager, second year 50% increase.
Proved successful working within tight deadlines and fast-paced environment.
Organized and detail-oriented with a strong work ethic, monitored 30,000 plus inventory items, making sure new items are showcased, while discontinued items are pulled from the floor.
Proven ability to develop and implement creative solutions to complex problems.
Holiday Design Assistant/Plant Technician
Plantscaping and Blooms
11.2012 - 10.2016
Decorated/Set Designs for contracted clients - Planned and coordinated new looks/designs for the Holiday season.
Team leader on holiday installations, ensuring designs and set up were executed in a timely matter
Managed over 100 business/residential accounts, providing care to 1,000's of indoor plants (watering, pruning, fertilizing)
Manager/Bartender/Server
Americano/Bratenahl Place Bistro
04.2012 - 04.2019
Streamlined workflows by organizing workspaces efficiently, reducing clutter, and maintaining a clean sanitized environment.
Assisted in training new hires, ensuring they were knowledgeable about procedures.
Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
Cultivated warm relationships with regular customers.
Education
Education - Early Childhood Education (Pre-K-3)
Cleveland State University
Bachelor of Science - Human Development and Family Studies; Concentration Youth Development
Kent State University
Skills
Customer Service
Multitasking
Communication
Problem Resolution
Client Relationships
Organization
Interpersonal Ability
Microsoft Office - Excel, Outlook, Word, Power Point
Honors Volunteering
Graduated Cum Laude from Kent State University
Volunteer, Cleveland Food Bank
Volunteer, Arts Collinwood
Reading tutor for students Kindergarten through third grade
Volunteer, Cleveland Clinic Children’s Hospital
Volunteer, Alternative Spring Break,
Timeline
Showroom Manager/Sales Associate
Autograph Foliages
10.2016 - Current
Holiday Design Assistant/Plant Technician
Plantscaping and Blooms
11.2012 - 10.2016
Manager/Bartender/Server
Americano/Bratenahl Place Bistro
04.2012 - 04.2019
Education - Early Childhood Education (Pre-K-3)
Cleveland State University
Bachelor of Science - Human Development and Family Studies; Concentration Youth Development
VENUE SUPERVISOR at LA VILLE HOTEL & SUITES AUTOGRAPH COLLECTION GRAZE GASTROGRILL & BARVENUE SUPERVISOR at LA VILLE HOTEL & SUITES AUTOGRAPH COLLECTION GRAZE GASTROGRILL & BAR
Access Service Operations Manager at Scottish Rite for Children | Ambulatory ServicesAccess Service Operations Manager at Scottish Rite for Children | Ambulatory Services