EILEEN J COHEN, LMFT, MCAP
FL
Overview
18
18
years of professional experience
Work History
National Resource Manager
Monte Nido & Affiliates
01.2023 - 12.2023
- Managed remote oversight coverage and support for national outreach team
- Facilitated alumni and family support groups
- Supported national in-person and virtual event functions via Constant Contact and Paperless Post
- Developed competitor analysis for updates in treatment
- Triaged with the outreach and marketing teams to customized marketing strategies
- Provided national resource contacts
Senior Outreach Manager
Monte Nido & Affiliates
01.2018 - 12.2023
- Utilized mail, email, Zoom and Go-To Meetings for maintenance of referral relationships and making new connections
- Functioned as an Admissions Specialist interfacing with clients, families and alumni
- Provided Psychosocial assessments to incoming clients
- Delivered concierge, personalized customer service, case management and communication
- Completed diversity/inclusion/ sensitivity training for effective, respectful communication and collaboration skills
- Recruited staff members
Clinical Behavioral Health Consultant
Self-employeed
United States
06.2024 - Current
- Identified appropriate treatment resources and recommended patients for these services.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Stayed current on mental health research to follow new developments and research in mental health field.
- Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
- Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
- Provided referrals to connect clients with other community resources to support mental health and well-being.
- Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
National Clinical Outreach Specialist
Futures Recovery Healthcare
01.2023 - 01.2024
- Developed new relationships for greater exposure to programs and services
- Supported clients of referral sources by providing information, tours and customer service
- Collaborated with clinicians, interventionists, psychiatrists, MDs, etc
- To assist their patients and families access the most appropriate behavioral health services for their individual needs
- Hosted networking and Continuing Education (CE) events
National Clinical Outreach Director
Elements Behavioral Health
01.2012 - 12.2018
- Analyzed behavioral health programs to support strategic planning and appropriate placement
- Developed marketing strategy and yearly budget
- Supervised regional outreach team
- Triaged with multidisciplinary treatment team on treatment plan reviews, program development and management and discharge planning
Clinical Outreach Specialist
Sierra Tucson
01.2007 - 12.2012
- Traveled extensively generating brand awareness
- Initiated and hosted networking and educational events
- Established referral base of behavioral health professionals
- Oversaw Georgia regional outreach team
- Developed strong relationships
- Strategized and triaged with outreach and treatment center leadership for implementation of ‘best practices’
- Provided education on behavioral health treatment centers and services
- Acted as liaison between referral sources and clinical staff/leadership
Timeline
Clinical Behavioral Health Consultant
Self-employeed
06.2024 - Current
National Resource Manager
Monte Nido & Affiliates
01.2023 - 12.2023
National Clinical Outreach Specialist
Futures Recovery Healthcare
01.2023 - 01.2024
Senior Outreach Manager
Monte Nido & Affiliates
01.2018 - 12.2023
National Clinical Outreach Director
Elements Behavioral Health
01.2012 - 12.2018
Clinical Outreach Specialist
Sierra Tucson
01.2007 - 12.2012