Eileen Johnson
Flagstaff,AZ
Summary
Highly motivated Certified Medical Assistant with strong organizational and communication skills. Recognized for clinical accuracy, compassionate patient care, and mentoring/training new staff in fast-paced healthcare environment. Skilled in clinical procedures and medical administration, contributing to improved patient outcomes.
Overview
15
15
years of professional experience
Work History
Certified Medical Assistant
North Country HealthCare
Flagstaff, AZ
09.2011 - 03.2026
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Conducted preliminary evaluations measuring weight, height, temperature, blood pressure and pulse.
- Trained new staff on clinical procedures, policies and EHR.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Prepared lab specimens for diagnostic evaluation.
- Implemented care and efficiency improvements to support and enhance office operations.
- Kept medical supplies and medications in sufficient stock by monitoring levels and submitting replenishment orders before depleted. Did monthly calibrations on lab equipment ensuring proper working condition and compliance.
- Administered injections/vaccines.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
Education
Medical Assistant -
Northern Arizona Collage Of Health Careers
Flagstaff, AZ09-1999
Skills
- Medical Histories and Vital Statistics
- HIPAA Compliance
- Routine Laboratory Testing
- Exam Room Preparation, Sterilization and Stocking
- Electronic Charting with Athena Software
- Injection Administration
- Medical Terminology
- Efficiency Improvement
- Specimens collection and processing
- Multitasking and organization
- Monthly Medical Supply and Medication Ordering with Maintenance of Log Books
Timeline
Certified Medical Assistant
North Country HealthCare
09.2011 - 03.2026
Medical Assistant -
Northern Arizona Collage Of Health Careers