Eileen Lovell
Pueblo West,CO
Summary
Background in farm and ranching. I grew up with horses, cows ,goats, etc..
4-H project was in horses. I continue to do summer work at a farm in Ault, Colorado which includes feeding/care of a variety of animals, irrigation of crops.
Dynamic educator and customer service professional with a proven track record at Pueblo County School District 70 and Ross Dress for Less. Excelled in creating supportive learning environments and resolving customer disputes with empathy. Skilled in communication and problem resolution, enhancing student success and customer loyalty.
Overview
33
33
years of professional experience
Work History
Educator
Pueblo County School District 70
10.1990 - 06.2023
- Developed strong communication with parents to create a supportive learning environment.
- Fostered student curiosity and interest through creative hands-on activities.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
- Helped students explore concepts with engaging, learning-focused activities.
- Worked with team members to develop and update curriculum, enhancing learning outcomes.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
Customer Service Representative/Seasonal Worker
Ross Dress for Less
05.2006 - 11.2006
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Maintained up-to-date knowledge of product and service changes.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Arts - Psychology/ Education
WESTERN STATE COLLEGE
Gunnison, COSkills
- Customer relations
- Problem resolution
- Customer service
- Work ethic and integrity
- Time management skill
- Communication skills
Timeline
Customer Service Representative/Seasonal Worker
Ross Dress for Less
05.2006 - 11.2006
Educator
Pueblo County School District 70
10.1990 - 06.2023
Bachelor of Arts - Psychology/ Education
WESTERN STATE COLLEGE
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