Eileen Marks
Wallkill
Summary
Dynamic Assistant Operations Manager and Finance Specialist at West Point Family Homes, adept in financial reporting and customer relationship management. Proven track record in resolving finance-related issues and enhancing rent collection processes. Recognized for exceptional attention to detail and effective communication, driving team collaboration and operational efficiency.
Overview
43
43
years of professional experience
Work History
Assistant Operations Manager & Finance Specialist
West Point Family Homes
01.2008 - Current
- Processing monthly close, rent-up, refunds, petty cash receipts, bonuses and rent check.
- Managing Allotments, calculating utility expenses and submitting Budget Reports to Leadership.
- Reviewing Delinquency Reports, contacting residents, and sending out late rent letters.
- Resolving finance-related issues.
- Processing Invoices and creating PO’s.
Quaker Abstract
01.2003 - 01.2008
- Title & Mortgager Industry – Closer
D & E Installations
01.1983 - 01.2003
- Family-owned Kitchen Refacing Business
Education
Some College (No Degree) -
Walter Panas High School
Cortlandt Manor, NYSkills
- Yardi and Dayforce
- Microsoft Word and Excel
- DocuSign and Concur
- Rent Café management
- Financial reporting
- Invoice processing
- Rent collection and delinquency tracking
- Customer relationship management
- Team collaboration
- Problem solving
- Effective communication skills
- Attention to detail
- Time management
- Conflict resolution
- Training and mentoring
- Scheduling and coordination
- Employee supervision and development
- Customer engagement strategies
- Reliability in tasks
- Records organization and management
- Multitasking abilities
- Department oversight and organizational skills
Affiliations
- I am an avid gardner, I love being outside and I love the beach!
Timeline
Assistant Operations Manager & Finance Specialist
West Point Family Homes
01.2008 - Current
Quaker Abstract
01.2003 - 01.2008
D & E Installations
01.1983 - 01.2003
Some College (No Degree) -
Walter Panas High School