Eileen McCrary
Social worker/ restaurant owner
Huntersville,NC
Summary
Compassionate and experienced bilingual professional and entrepreneur with extensive experience in both the Hospitality field and Social Services field. Driven individual with good verbal and written communication, conflict management and organizational abilities with proven history of maximizing productivity and revenue.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Restaurant Owner
McCrary Power Inc
Davidson , NC
2006.02 - Current
- Oversaw daily operations of four restaurants including staff scheduling, budgeting and inventory management.
- Ensured compliance with health codes, safety regulations, and other applicable laws.
- Collaborated with chefs on new recipes, flavors and presentations for dishes served in the restaurant.
- Updated website content regularly in order to promote upcoming events and specials being offered at the restaurant .
- Maintained up-to-date knowledge of industry trends and best practices.
- Interviewed potential hires for front-of-house positions such as servers and bartenders .
- Served as primary point of contact for customer inquiries or complaints.
- Trained and supervised kitchen staff in proper food preparation techniques.
- Coordinated catering services when requested by customers .
- Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
- Trained new employees to perform duties.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Community Social Worker
Dept. of Social Services
Charlotte , NC
2007.04 - 2010.10
- Provided case management services to clients, including assessment, goal setting, advocacy, referral and follow-up.
- Participated in interdisciplinary team meetings to discuss individual cases.
- Conducted home visits to assess client's physical and emotional well-being.
- Worked closely with families to develop personalized plans for long-term success.
- Attended conferences related to the field of social work.
- Assisted clients in accessing community resources, public transportation, healthcare and financial guidance.
- Engaged in community outreach and program development to support patient and caregiver needs.
- Maintained lists of resources helpful to clients.
UNC Charlotte School of Nursing
UNC Charlotte
, NC
2006.07 - 2006.11
- Gathered data from surveys and questionnaires to ensure accuracy of information.
- Conducted interviews with individuals to collect relevant information needed for research projects.
Children's Social Worker at IDC
DCFS Intake and Detention Control
Monterey Park , CA
1998.02 - 2005.06
- Assisted in preparing affidavits used as evidence in criminal trials or appeals.
- Interpreted laws applicable to specific cases presented before the court.
- Prepared reports summarizing details from criminal investigations conducted by law enforcement agencies.
- Reviewed case files for accuracy and completeness prior to hearings or trials.
- Advised clients on procedures related to filing petitions or motions with the courts.
- Organized evidence materials for use during trial proceedings.
Children's Social Worker I, II, III
Department of Children and Family Services
Los Angeles , CA
1994.08 - 1998.01
- Monitored court proceedings related to child welfare cases ensuring compliance with applicable laws and regulations.
- Conducted home visits to assess the safety, well-being, and needs of children and families.
- Developed service plans that identified goals and objectives for improving client functioning.
- Responded promptly to emergency situations involving a child's safety or well-being.
- Provided individual, family and group counseling to children in need of social services.
- Investigated allegations of abuse, neglect or abandonment by interviewing parents and guardians, foster care providers and other related persons.
- Facilitated crisis intervention meetings between clients, guardians, school personnel and other relevant parties.
- Served as liaison between court system and families regarding placement decisions for minors.
- Participated in case conferences with other professionals involved in providing services to clients.
- Worked with community resources to engage youth in pro-social activities and help families access services.
- Advocated for victims during difficult situations by filing police reports and connecting to needed services.
- Managed parent support groups addressing topics such as positive discipline and parenting styles.
- Informed victims about legal processes and timelines.
- Interviewed clients individually and in groups to assess situations, capabilities and problems.
- Established behavioral modification goals and assessed progress toward goals.
Education
Bachelor of Arts - Psychology
California State University Northridge
Northridge, CA1994-08
Skills
- Staff Leadership
- Staff Management
- Health Code Compliance
- Team Management
- Attention to Detail
- Task Prioritization
- Multitasking
- Decision-Making
- Project Planning
- Analytical and Critical Thinking
Accomplishments
- Christian Action Movement Award
- Bilingual Certificate (spanish/english)
Certification
Certificate of training:
- Cultural Perspectives in Child Welfare
- Cross-reporting of interpersonal violence and animal cruelty
- Anchors Away/ How to navigate Children and Family Teams
- Step by step : An introduction to Child and Family Teams: The role of the facilitator
- How to identify childhood trauma in cases of physical and sexual abuse
- Legal System in Mecklenburg county
Affiliations
Volunteer Work
- Solomon House Non Profit. Assisted in development of health and nutrition excersise program/senior program. Assisted with daycare and health fairs.
- Presbyterian Hospital
- Huntersville Oaks by visiting the elderly homebound spanish speaking patients
- Latin American Coalition
- St. Mark Catholic Church Toy and Coat Drive. Volunteer in the intake and delivery of clothing and household items
References
References available upon request.
Timeline
Community Social Worker
Dept. of Social Services
2007.04 - 2010.10
UNC Charlotte School of Nursing
UNC Charlotte
2006.07 - 2006.11
Restaurant Owner
McCrary Power Inc
2006.02 - Current
Children's Social Worker at IDC
DCFS Intake and Detention Control
1998.02 - 2005.06
Children's Social Worker I, II, III
Department of Children and Family Services
1994.08 - 1998.01
Bachelor of Arts - Psychology
California State University Northridge
Certificate of training:
- Cultural Perspectives in Child Welfare
- Cross-reporting of interpersonal violence and animal cruelty
- Anchors Away/ How to navigate Children and Family Teams
- Step by step : An introduction to Child and Family Teams: The role of the facilitator
- How to identify childhood trauma in cases of physical and sexual abuse
- Legal System in Mecklenburg county
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