Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Eileen Nguyen

Canton

Summary

Highly skilled with experience in application analysis, data management and project coordination. Profound understanding of business processes, workflow management and systems integration has contributed to successful implementation and improvement of complex software applications. Strong analytical skills, problem-solving abilities, and attention to user needs have led to optimized system performance and enhanced operational efficiency in previous roles.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Application Analyst

Cherokee County School District (CCSD)
Canton
07.2011 - Current
  • Assist the district's schools with student data, scheduling, and reporting.
  • Created and supported the district's Power BI platform for student data dashboard trends.
  • Collaborate with the technology team and stakeholders to understand software requirements.
  • Maintain comprehensive documentation of the district's student information system, including technical specifications, user manuals, and system changes.
  • Conduct thorough testing to ensure functionality, performance, and security.
  • Ongoing support to address user concerns, troubleshoot issues, and optimize the user experience.
  • Recommend and implement enhancements to improve the performance and efficiency of current applications. Ensure that the student information system adheres to security policies and standards, while taking measures to protect sensitive data and information.
  • For the last two years, I have worked as a Project Manager, overseeing the implementation of a new student information system in the district for the special education platform, online registration, and multi-tiered system of support.

Database Marketing Manager

Union Central Life Insurance/Annuity
Cincinnati
03.2000 - 05.2005
  • Designed and managed databases to meet organizational needs, ensuring data integrity, security, and efficient performance.
  • Analyze data, develop database structures, and collaborate with stakeholders to understand and fulfill data requirements.
  • Analyzed data for the purpose of marketing insurance products to new and existing customers.

Education

Bachelor of Science - Marketing

Western Kentucky University
Bowling Green, KY
05-1992

Skills

  • Data analysis
  • Power BI
  • Project management
  • Data security
  • Application development
  • Problem-solving abilities
  • Documentation maintenance
  • Stakeholder collaboration

Certification

  • Superintendent's Leadership Academy V (SY 21-22)

References

References available upon request.

Timeline

Application Analyst

Cherokee County School District (CCSD)
07.2011 - Current

Database Marketing Manager

Union Central Life Insurance/Annuity
03.2000 - 05.2005

Bachelor of Science - Marketing

Western Kentucky University