Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Eileen Ponsot

Long Beach,NY

Summary

Detail-oriented professional with a background in customer service and administrative support. Recognized for effective communication and teamwork, consistently improving workflow efficiency and guest satisfaction. Ready to leverage expertise to enhance operational success.

Overview

3
3
years of professional experience

Work History

Waitress

Mountainside Smokehouse & Grill
Old Forge, NY
05.2025 - 08.2025
  • Provided exceptional customer service, ensuring a positive dining experience for guests.
  • Maintained cleanliness and organization of dining area to enhance guest satisfaction.
  • Managed food and beverage orders efficiently using point-of-sale systems.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Summer Clerk in Book Room

West Hempstead Union Free School District
West Hempstead, NY
06.2022 - 08.2025
  • Maintained inventory of office supplies and ordered as needed.
  • Implemented process improvements to enhance workflow efficiency in the office.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.

Education

Bachelors in English - English

SUNY New Paltz
New Paltz, NY
05-2029

High School Diploma -

Oceanside High School
Oceanside, NY
06-2025

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Cleanliness
  • Order taking
  • Food running
  • Table setting
  • Active listening
  • Performance improvement

Interests

  • Team Sports
  • Volunteer Work
  • Road Trips
  • Skiing

Timeline

Waitress

Mountainside Smokehouse & Grill
05.2025 - 08.2025

Summer Clerk in Book Room

West Hempstead Union Free School District
06.2022 - 08.2025

Bachelors in English - English

SUNY New Paltz

High School Diploma -

Oceanside High School