EILEEN QUIROZ
Las Vegas,NV
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service with almost 8+ years of experience. Highly organized, proactive and punctual, also being able to translate in English and Spanish. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Cashier/ Server
Krispy Kreme
9791 S Eastern Ave Las Vegas, NV 89183
02.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
IN ROOM DINING/ CASHIER
Durango Casino & Resort
Las Vegas, NV
08.2023 - 12.2024
- Assisted customers with returns, refunds and resolving transaction issues.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Used POS system to enter orders, process payments and issue receipts.
HOST/CASHIER/SERVER
Dragon's Factory (Nabe, Mr. Shota)
Las Vegas, NV
10.2021 - 07.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Maintained balanced cash drawer with correct money values and accurate documentation.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
CASHIER/ SERVER
Sbarro's Pizza
Henderson, NV
04.2019 - 08.2021
- Worked closely with shift manager to solve problems and handle customer concerns.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
CASHIER/ TEAM LEADER
Mcdonalds
Henderson, NV
06.2016 - 08.2018
- Quickly and accurately counted drawers at start and end of each shift.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Restocked and organized merchandise in front lanes.
- Operated POS cash register and equipment to collect payments.
Education
HIGH SCHOOL DIPLOMA -
Green Valley High School
Henderson, NV06.2017
Skills
- Customer service
- Cash handling
- POS Systems
- Product recommendations
- Hosting
- Payment processing
- English
- Spanish
Timeline
Cashier/ Server
Krispy Kreme
02.2024 - Current
IN ROOM DINING/ CASHIER
Durango Casino & Resort
08.2023 - 12.2024
HOST/CASHIER/SERVER
Dragon's Factory (Nabe, Mr. Shota)
10.2021 - 07.2023
CASHIER/ SERVER
Sbarro's Pizza
04.2019 - 08.2021
CASHIER/ TEAM LEADER
Mcdonalds
06.2016 - 08.2018
HIGH SCHOOL DIPLOMA -
Green Valley High School