Cooking
Eileen Sammarone
Suffern,NY
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
35
35
years of professional experience
Work History
Deputy Village Clerk
Village Of New Hempstead
04.2018 - 08.2022
- Managed village records and maintained accurate documentation for local governance.
- Processed permits, ensuring compliance with regulatory standards
- Responded to resident inquiries, providing timely information on village services.
- Established strong relationships with representatives from neighboring communities, encouraging regional collaboration on shared initiatives.
- Maintained up-to-date knowledge of municipal laws and regulations, providing informed guidance to the village board members and staff.
- Collaborated closely with other departments to ensure coordinated efforts for smooth functioning of the village administration.
- Assisted residents with inquiries promptly, offering excellent customer service in support of their needs.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Performed routine data entry or document management.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Informed customers by mail,email or telephone of additional steps needed to obtain licenses.
- Issued various permits and licenses, Handicap Placards and collected appropriate fees (if applicable).
- Processed departmental searches for title companies
- Issued recycling bins, and leaf bags to residents
- Assisted the court clerk
Concession Stand Lead
Knish Nosh
06.2025 - 09.2025
- Supervised daily operations of concession stand, ensuring efficient service and customer satisfaction.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Implemented process improvements, increasing order accuracy and speed during peak hours.
- Ensured compliance with local health department regulations through meticulous adherence to guidelines on food storage, preparation, and sanitation practices.
- Enhanced customer satisfaction by efficiently managing concession stand operations and providing exceptional service.
- Facilitated seamless communication among team members by conducting regular meetings, addressing concerns, and providing clear instructions.
- Assisted in the development of new menu items based on customer feedback surveys, leading to increased interest from patrons and higher overall sales numbers.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained high standards of customer service in high-volume, fast-paced operations.
- Communicated stand offerings and answered guest questions regarding orders.
- Monitored inventory and notified management of deficiencies or shortages.
- Cooked and packaged large batches of food prepared to order or kept hot until needed.
- Loaded perishable items into climate-controlled coolers to prevent food spoilage.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Documented customer orders and conveyed special requests to kitchen staff.
Mortgage Broker Assistant
RCF Capital Corp
02.1991 - 12.2014
- Analyzed borrower financial information to determine eligibility for mortgage loans.
- Provided exceptional customer service throughout loan application and approval processes.
- Collaborated with underwriters to ensure accurate processing of loan applications.
- Reviewed and verified loan documentation for compliance with regulatory standards.
- Streamlined application workflows, improving processing times and client satisfaction rates.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Delivered timely updates on loan status, communicating proactively with all parties involved in each transaction.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Participated in industry events and conferences to build relationships and gain market intelligence.
- Developed extensive network of referral partners to source new mortgage loan opportunities.
- Increased loan approval rates by efficiently managing pipeline and maintaining strong relationships with borrowers, realtors, and underwriters.
- Assessed borrowers' financial situations to determine appropriate mortgage products and loan structure.
- Maintained a comprehensive knowledge of current industry trends and regulatory changes to provide expert guidance for clients.
- Checked loan documents for accuracy prior to closing.
- Streamlined the loan application process for improved customer satisfaction and a higher volume of closed loans.
- Provided support during audits to ensure compliance with federal and state regulations, contributing to a strong company reputation.
- Worked with underwriters to fix application problems and resolve issues.
- Expanded lender network to offer wider range of loan products, meeting diverse client needs more effectively.
- Developed and maintained relationships with customers, lenders and other third parties.
- Processed loan applications and monitored progress from start to finish.
- Negotiated loan terms and conditions with customers to secure best deal.
- Assisted customers with completing loan applications and other paperwork.
- Assisted mortgage brokers in preparing loan documentation and coordinating client communications.
- Managed scheduling of appointments and maintained organized file systems for efficient workflow.
- Conducted preliminary loan application reviews to ensure completeness and accuracy before submission.
- Streamlined communication between clients, lenders, and real estate agents to enhance service delivery.
Education
High School Diploma -
Suffern High School
Suffern, NYNo Degree -
Capri Cosemetology
Nanuet, NYSkills
Customer service
Customer relations
Problem resolution
Client relations
Timeline
Concession Stand Lead
Knish Nosh
06.2025 - 09.2025
Deputy Village Clerk
Village Of New Hempstead
04.2018 - 08.2022
Mortgage Broker Assistant
RCF Capital Corp
02.1991 - 12.2014
High School Diploma -
Suffern High School
No Degree -
Capri Cosemetology
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Fundraising for Cancer Research
Pet rescue
Quote
Procrastination is the thief of time
unknown