Eineika Gross
Evergreen Park,IL
Summary
Dynamic medical professional with extensive experience at Michigan Avenue Internists, excelling in medical billing and coding. Proven track record in reducing claim denials through meticulous insurance verifications and enhancing patient satisfaction with exceptional customer service. Skilled in HIPAA compliance and adept at optimizing front desk operations for improved clinic efficiency.
Overview
19
19
years of professional experience
Work History
Medical Receptionist/Patient Intake Coordinator
Michigan Avenue Internists
Chicago, IL
01.2020 - Current
- Greeted patients and managed front desk operations to ensure efficient patient flow.
- Scheduled appointments using electronic health record (EHR) systems, optimizing clinic scheduling efficiency.
- Verified patient insurance/demographic information and collected copays, ensuring accurate billing processes.
- Assisted with medical records, following HIPAA regulations.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Medical Biller
Aem Billing(Work From Home Position)
Chicago, IL
01.2015 - 12.2019
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
- Delivered timely and accurate charge submissions.
- Ensured correct modifiers are used when needed.
- Corrected any bundled codes before claim submission.
Medical Biller and Coder
Michigan Avenue Internists
Chicago, IL
05.2007 - 12.2019
- Processed and submitted medical claims using advanced coding systems, ensuring accuracy and compliance with regulations.
- Reviewed patient records for completeness, identifying discrepancies to enhance billing accuracy and efficiency.
- Collaborated with healthcare providers to clarify coding issues, improving overall claim acceptance rates.
- Ensured compliance with HIPAA regulations in patient data management.
- Reduced claim denials through meticulous verification of patient eligibility and coverage benefits prior to claim submission.
- Processed requests for medical records from external organizations.
- Posted payments and collections on a regular basis.
- Prepared billing statements monthly and explained charges efficiently to patients.
Education
Certificate - Medical Billing And Coding
Taylor Business Institute
IL06-2006
Skills
- Front desk operations
- Telephone etiquette
- Medical terminology
- HIPAA compliance
- Payment collection
- Medical billing
- Medical billing and coding
- Insurance claims
- Insurance verifications
- Customer service
- Epic systems
Timeline
Medical Receptionist/Patient Intake Coordinator
Michigan Avenue Internists
01.2020 - Current
Medical Biller
Aem Billing(Work From Home Position)
01.2015 - 12.2019
Medical Biller and Coder
Michigan Avenue Internists
05.2007 - 12.2019
Certificate - Medical Billing And Coding
Taylor Business Institute