Jacqueline Marquez
Lubbock,TX
Summary
Dynamic and detail-oriented with a strong foundation in molecular diagnostics, clinical research, and laboratory techniques. Proven ability to bridge the gap between research and patient care through medical office experience, demonstrating exceptional organizational, communication, and problem-solving skills. Adept at managing patient records, coordinating with healthcare professionals, and ensuring compliance with clinical standards.
Overview
4
4
years of professional experience
Work History
Medical Receptionist/Patient Referral Coordinator
Vascular Center of the Permian Basin
Odessa, TX
06.2023 - Current
- Greeted patients, verified insurance information and collected copays.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Managed multiple tasks simultaneously while providing excellent customer service in a busy office environment.
- Ensured compliance with HIPAA regulations by maintaining confidentiality of all patient information.
- Processed patient payments and scanned identification and insurance cards.
Optometric Technician
Morales and Associates
Odessa, TX
01.2021 - 04.2022
- Performed preliminary eye exams, including visual acuity tests and color vision tests.
- Communicated with patients to obtain and document medical histories.
- Scheduled appointments for patients according to their needs and preferences.
- Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventive measures needed.
Laboratory Technician
University Of Texas Permian Basin
Odessa, TX
02.2021 - 03.2022
- Performed quality control checks on laboratory equipment and chemicals to maintain laboratory standards.
- Ensured that all laboratory areas were kept clean and orderly at all times.
- Observes animals to detect signs of pain or distress and reports any problems to the supervisor immediately.
- Maintains accurate records of animal feeding schedules, medication administration and other relevant data.
- Promoted optimal animal health by feeding and watering on regular schedule.
Education
Master of Science - Molecular Pathology
Texas Tech University Health Science Center
Lubbock, TX05-2025
Bachelor of Science - Molecular Biology
University of Texas Permian Basin
OdessaHigh School Diploma -
Odessa High School
Odessa, TXSkills
- Medical office administration
- Insurance claims
- Electronic medical records
- Patient reception management
- Documentation
- Patient relations
- Front desk operations
- Insurance verification
- Telephone etiquette
- HIPAA compliance
- Medical terminology
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Medical Receptionist/Patient Referral Coordinator
Vascular Center of the Permian Basin
06.2023 - Current
Laboratory Technician
University Of Texas Permian Basin
02.2021 - 03.2022
Optometric Technician
Morales and Associates
01.2021 - 04.2022
Master of Science - Molecular Pathology
Texas Tech University Health Science Center
Bachelor of Science - Molecular Biology
University of Texas Permian Basin
High School Diploma -
Odessa High School
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