Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Eircha Murphy

Management Assistant
Athens,AL

Summary

Industrious and enthusiastic Manager proven to consistently meet productivity goals and business and customer service objectives. Skillfully works with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving customer issues to maximize satisfaction and meet targeted service level. Firm believer that the main asset in any successful venture is people.

Overview

20
20
years of professional experience

Work History

Digital Coach

Walmart
Madison, AL
11.2011 - Current
  • Ensure order fulfillment and deliveries Maintaining area metrics
  • Ensuring product availability by overseeing stocking, ordering and adjusting onhands
  • Merchandising both in store and on social media / Driving sales
  • Ensuring great customer service
  • Train new and existing associates
  • Daily meetings to inform team / Hear concerns
  • Hiring/Scheduling to ensure proper coverage
  • Ensuring store cleanliness and zoning
  • Review and comprehend reports
  • Accounting responsibilities / Cash office
  • Arranging events to promote programs


Shift Manager

Wendy's
Panama City Beach, FL
07.2008 - 10.2011
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Excelled in every store position and regularly backed up front-line staff.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Tracked receipts, employee hours and inventory movements.
  • Recruited and interviewed candidates for management to evaluate readiness and fit for position.

Shift Lead /Wait Staff Member

Waffle House
Panama City Beach, FL
03.2005 - 07.2008
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
  • Assisted in food preparation as directed while following instructions to meet specific dietary needs.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.

Floor Supervisor

Owens Corning
Athens, AL
11.1998 - 01.2002
  • Maintaining Supply levels on floor
  • Team layouts
  • Machine setup / operation
  • Forklift operator
  • Ensure product demand met
  • Training new crew members

Education

High School Diploma -

Herbert Hoover High School
Clendenin, WV
06.1986

Skills

  • Employee Coaching and Motivation
  • Managing Operations and Efficiency
  • Staff Training
  • Project Coordination
  • Performance Tracking and Evaluations
  • Managing Cash Register
  • Forklift / Electric jack operator
  • Computer literate
  • Event arrangement

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Timeline

Digital Coach

Walmart
11.2011 - Current

Shift Manager

Wendy's
07.2008 - 10.2011

Shift Lead /Wait Staff Member

Waffle House
03.2005 - 07.2008

Floor Supervisor

Owens Corning
11.1998 - 01.2002

High School Diploma -

Herbert Hoover High School

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Eircha MurphyManagement Assistant