Eiron Young
Plano,TX
Summary
Proven Administrative Assistant with a track record of enhancing office operations at Eminent Home Health Care. Excelled in customer service and data entry, boosting client satisfaction and data accuracy. Skilled in Microsoft Office and problem-solving, demonstrating a professional demeanor and a commitment to confidentiality and efficient office administration.
Overview
2025
2025
years of professional experience
Work History
Administrative Assistant
Eminent Home Health Care
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Customer Care Representative
Axs Ticketing
03.2023 - 09.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volume with exceptional professionalism and efficiency.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
Cash Office Associate
JCPenney- Stone Briar Mall
09.2008 - 11.2022
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Prepared bank deposits, ensuring proper accounting practices were followed for secure fund transfers.
- Investigated discrepancies of cash register and POS System totals to resolve errors.
- Enhanced cash handling accuracy by conducting daily cash office audits and reconciliations.
Education
Bachelor Of Business Administration In Management - Management
The University of Texas At Arlington
Arlington, TXSkills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Strong Problem Solver
- Professional and mature
- Mail handling
- Event Coordination
- Internet Research
- Invoice Processing
- Filing
- Microsoft Outlook
- Microsoft Word
Timeline
Customer Care Representative
Axs Ticketing
03.2023 - 09.2024
Cash Office Associate
JCPenney- Stone Briar Mall
09.2008 - 11.2022
Administrative Assistant
Eminent Home Health Care
Bachelor Of Business Administration In Management - Management
The University of Texas At Arlington
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