Eitienne Hitchcock

• Transformed employee clinical training programs by integrating eLearning technologies and animation, resulting in a significant increase in engagement and knowledge retention

• Participated in formative and summative for product clinical trials
• Prepared technical user guides (IFU), and promotional materials in compliance with FDA requirements
• Supported human factors focus group facilitation
• Provided input and insight to crossfunctional organization meetings for human factors reseach Marketing, Product UX Design, Human Factors, and Technical Writers

Company Overview: Artificial Intelligence Video Telematics Company

• Collaborated with engineers to create documentation for features that align business teams on both new and existing functionalities
• Engaged in sprint planning and alignment for training updates and best practices to enhance the deployment and execution of product features

• Developed and implemented training programs for global teams in four countries, enhancing cross-cultural collaboration and knowledge sharing
• Managed the Learning Management System (LMS) for tracking and compliance with documentation and FDA requirements
• Created training materials, including promotional content and clinical summaries, ensuring adherence to legal standards
• Also designed annual training programs for the commercialization of a new Continuous Glucose Monitoring (CGM) product across four generations

• Transformed the sales training approach by integrating innovative learning technologies, significantly boosting team collaboration and performance without relying on metrics
• Developed e-learning course content to deliver instructional materials for remote employees using Articulate, Camtasia, and the Adobe CC suite