Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Generic

Ej Birch

Latham,NY

Summary

Rational Systems Analyst Programmer with 2 years of experience enhancing operations for organizations through information systems solutions. Proven track record of transforming specific business goals related to growth and efficiency improvements into new system designs. Knowledgeable innovator known for recommending new technologies to enhance existing systems and introduce new systems.

Detail-oriented Systems Analyst with 2 years of experience diagnosing computer system inefficiencies and devising innovative solutions. Established authority on swift identification of IT deficiencies and accurate reporting to senior personnel for improvement. Team-oriented professional with inherently collaborative approach to project completion.

Overview

7
7
years of professional experience

Work History

Computer Systems Analyst Programmer

SUNY Schenectady CC
04.2023 - Current
  • At SUNY Schenectady, I was highly skilled in programming and systems analysis, specializing in developing and implementing robust information systems to improve organizational efficiency
  • Demonstrates strong work ethic and meticulous attention to detail, ensuring swift completion of tasks with minimal errors
  • Proficient in various programming languages, database management, and system integration, consistently delivering high-quality results
  • Analyzed user needs and software requirements to determine feasibility of design within time and cost constraints
  • Maintained server hardware and operating systems according to established policies
  • Evaluated current systems to identify areas for improvement or upgrade opportunities
  • Conducted research into emerging technologies for use in future projects
  • Developed tested and maintained software applications using Linux, ProC, SQL, API
  • Programmed database queries to generate reports on system performance
  • Integrated an IT Service Management (ITSM), Project Portfolio Management (PPM), and Integration Platform as a Service (iPaaS) known as TeamDynamix in under four months.

Footwear Associate

Dicks Sporting Goods
06.2021 - 09.2021
  • Used proper sizing and fit guidelines to provide best experience for customers.
  • Helped customers select shoes to fit specific needs.
  • Suggested additional purchases to customers and directed to store locations.
  • Constructed displays of footwear for specific brands or seasonal purposes.
  • Maintained security by observing customer behaviors and minimizing number of pairs on floor.

Public Servant

Menands Department of Public Works
05.2019 - 08.2020
  • Skilled at working independently and collaboratively in a team environment.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.

Sandwich Artist

Subway
10.2017 - 03.2018
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Greeted guests, promoted specials, and took orders.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.

Education

Bachelors of Science - Computer Science

Suffolk University
Boston, MA
05.2022

Skills

  • Customer support
  • Business process improvement
  • IT infrastructure
  • Business analysis
  • Server administration
  • User training
  • Systems analysis
  • Programming documentation
  • Integration testing
  • Teamwork and collaboration
  • Problem-solving
  • Enterprise architecture
  • Software development
  • System installation and configuration

Accomplishments

  • Served as Lead Integrator on ITSM integration TeamDynamix.
  • Excelled in learning Argos web-based Reporting Tool to write SQL reports from our SQL database.
  • Collaborated with team of 3 in the development of Self Service Banner 9 for Users.
  • Used Microsoft Excel to develop inventory tracking spreadsheets that consist of Knowledge Based Articles.
  • Converted Linux Shell Scripts to SQL to help with the speed of business processes.

Languages

English

Interests

  • Video Gaming
  • Coding and Programming
  • Building Computers from Scratch
  • Sports
  • Gym Workouts
  • Troubleshooting

Timeline

Computer Systems Analyst Programmer

SUNY Schenectady CC
04.2023 - Current

Footwear Associate

Dicks Sporting Goods
06.2021 - 09.2021

Public Servant

Menands Department of Public Works
05.2019 - 08.2020

Sandwich Artist

Subway
10.2017 - 03.2018

Bachelors of Science - Computer Science

Suffolk University

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Ej Birch