Earnest Thompson
Lawrenceville,GA
Summary
High-energy Server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Corporate Trainer/Server/Bartender
Texas Roadhouse Steakhouse
Buford, GA
12.2018 - Current
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Followed health safety guidelines when preparing and serving food products.
- Memorized Over 60 menu items and rotating specials in order to give customized recommendations to guests
- Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time
- Greeted customers and provided excellent customer service.
- Warmly greeted new and returning customers and developed relationships resulting in customer loyalty
- Served lunch and dinner to over 100 guests per shift at high volume restaurant
- Organized and facilitated team building activities to build a cohesive work environment.
- Provided one-on-one support to ensure successful completion of training objectives.
- Maintained a positive learning environment by addressing any questions or concerns raised by participants promptly.
- Traveled across state to assist in training/opening new store locations
Education
Some College (No Degree) - Film Production
Georgia Southern University
Statesboro, GASkills
- Steak expert
- Multitasking
- Expert problem solver
- Exceptional customer service
- Item promotion
- Positive and professional
Accomplishments
- Trainor of the day
- Top server on sales report
- Corporate Trainer
- Lead server/ closer
Languages
English
Native/ Bilingual
Spanish
Elementary
Certification
- Active Liquor License
Timeline
Corporate Trainer/Server/Bartender
Texas Roadhouse Steakhouse
12.2018 - Current
Some College (No Degree) - Film Production
Georgia Southern University
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