EJ Turner
Rancho Cordova,CA
Summary
Results-driven professional in customer service and sales strategy. Drives revenue growth and enhances customer satisfaction through effective communication and teamwork. Skilled in transaction management and food safety compliance, consistently achieving results in fast-paced environments. Holds a valid license with a clean driving history.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Expo/Server
Chilis
Folsom, California
09.2024 - Current
- Greet guests, take orders, and deliver food and beverages in a timely and courteous manner
- Provide excellent customer service and resolve guest concerns to ensure satisfaction
- Handle POS transactions accurately, including splitting checks and managing cash/card payments
- Maintain cleanliness and organization of dining and service area
- Collaborate with kitchen staff and fellow servers to ensure smooth operations during peak hours
- Follow all food safety and sanitation guidelines
- Provided excellent customer service in a fast-paced dining environment.
- Handled customer inquiries and resolved issues promptly and effectively.
General Manager
Laced.Yc
Folsom, CA
03.2024 - 11.2024
- Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff supervision
- Implemented effective strategies to drive sales growth and achieve revenue targets on a consistent basis
- Developed and executed marketing campaigns to increase brand awareness and attract new customers
- Analyzed sales data and market trends to identify opportunities for product assortment optimization
Tax Technician
Franchise Tax Board
Sacramento, CA
06.2023 - 06.2024
- Received calls in regards to personal tax returns
- Analyzed and corrected tax returns that were incorrect
- Answered all taxpayer questions
- Received documents via fax in regards to errors on personal tax returns
Driver
Amazon
Sacramento, California
11.2022 - 03.2024
- Delivered packages on time by following designated routes and schedules, enhancing customer trust.
- Delivered goods to customers in excellent condition using company vehicles.
- Executed deliveries while optimizing routes, contributing to improved operational efficiency.
- Maintained high customer satisfaction ratings through dependable and efficient delivery service.
- Loaded and unloaded packages accurately, following weight and size specifications.
- Maintained vehicle cleanliness and conducted daily safety inspections.
Education
High School Diploma -
Cordova High School
Rancho Cordova, CA05-2015
Skills
- Customer service and support
- Order processing
- Transaction management
- Food safety compliance
- Cash handling
- Sales strategy
- Time management
- Team collaboration
- Effective communication
Certification
- Food Handlers Card
Timeline
Lead Expo/Server
Chilis
09.2024 - Current
General Manager
Laced.Yc
03.2024 - 11.2024
Tax Technician
Franchise Tax Board
06.2023 - 06.2024
Driver
Amazon
11.2022 - 03.2024
High School Diploma -
Cordova High School