Adriane Barnes
Human Resources Administrative Assistant
CHESAPEAKE,VIRGINIA
Summary
Responsive and engaging Administrative Assistant with a strong background in Finance and Human Resources. Possesses excellent communication and interpersonal skills. Ability to support multiple projects simultaneously with a high degree of accuracy and confidentiality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
ASSISTANT SERVICE CENTER ADVISOR
First Team Toyota
09.2023 - Current
- Assist in budget planning, tracking expenses, and identifying cost-saving opportunities for the service center.
- Address customer complaints promptly, taking corrective actions as needed to maintain satisfaction levels.
- Improve customer satisfaction by implementing efficient service protocols and streamlining processes.
- Ensure smooth running of the service center by overseeing staff schedules, delegating duties, and monitoring performance.
- Manage daily operations, ensuring timely completion of tasks and optimal resource allocation for maximum efficiency.
- Maintain positive customer relations by addressing problems head-on and implementing successful corrective actions.
SPECIAL EDUCATION PARAPROFESSIONAL
Alexandria City Public Schools
10.2022 - 12.2023
- Supported students with various disabilities through one-on-one tutoring sessions, improving their understanding of course materials and concepts.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Partnered with speech therapists, occupational therapists, and other related service providers to ensure comprehensive support for each individual student's growth and progress.
- Established professional relationships with parents and other teachers to increase rapport and support.
- Maintained accurate records of student progress, enabling timely communication with parents and other stakeholders regarding individual achievements and areas needing improvement.
- Maintained positive attitude and affirmatively communicated with each student.
AUTOMOTIVE TECHNICIAN
Valvoline Instant Oil
02.2021 - 07.2021
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Maintained accurate records of time and materials required to perform repairs and service.
- Improved customer satisfaction by providing precise and timely repair updates.
Education
Associate of Science - BUSINESS ADMINISTRATION AND MANAGEMENT
NORTHERN VIRGINIA COMMUNITY COLLEGE
Annandale, VA12.2025
Associate of Science - BUSINESS ADMINISTRATION AND MANAGEMENT
RICHARD BLAND COLLEGE
Petersburg, VA05.2022
Skills
- Workplace Safety
- Technical knowledge
- Scheduling Coordination
- Policy Enforcement
- Service Quality Assurance
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Excellent Communication
- Reliability
- Computer Skills
Certification
ASE Student Certification - FCPS Automotive Program
D-1 Soccer
- I'm a strong-minded team leader who has played soccer 10+ years at the Division 1 level. During this time I have maintained the drive and determination to obtain personal and team objectives and goals. I've attended all practices on time with positive demeanor and willingness to work hard and maintained an attitude of coachability and adaptability to handle any challenge. I've fostered positive relationships with teammates, resulting in improved communication on the field and developed leadership skills through serving as team captain or co-captain during multiple seasons.
Accomplishments
Completed payroll for staff of 236direct reports.
- Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
- Awarded "Employee of the Month" for delivering outstanding administrative support.
Timeline
ASSISTANT SERVICE CENTER ADVISOR
First Team Toyota
09.2023 - Current
SPECIAL EDUCATION PARAPROFESSIONAL
Alexandria City Public Schools
10.2022 - 12.2023
AUTOMOTIVE TECHNICIAN
Valvoline Instant Oil
02.2021 - 07.2021
Associate of Science - BUSINESS ADMINISTRATION AND MANAGEMENT
NORTHERN VIRGINIA COMMUNITY COLLEGE
Associate of Science - BUSINESS ADMINISTRATION AND MANAGEMENT
RICHARD BLAND COLLEGE
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