Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Emma Jacobs

Fond Du Lac,WI

Summary

Caring assistant driven to deliver exceptional and professional service to families in need. Committed to coordinating funeral services and offerings seamlessly to simplify funeral and burial process for grieving families.

Overview

6
6
years of professional experience

Work History

Trainer

McDonald's
11.2019 - 07.2022
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.

Barista

Starbucks
07.2022 - 07.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Funeral Director's Assistant

Zacherl Funeral Home
07.2024 - 08.2025
  • Improved overall efficiency by assisting in the coordination of funeral services, visitations, and receptions.
  • Provided transportation for deceased individuals from hospitals, nursing homes, or residences to the funeral home.
  • Upheld cleanliness standards within the funeral home facility by performing routine maintenance tasks as needed.
  • Assisted in preparing obituaries or coordinating publication details with local newspapers.
  • Provided support to Funeral Director in managing a team of part-time staff ensuring consistent delivery of high-quality services.
  • Picked up deceased at private homes, hospitals and county morgues.
  • Performed embalming procedures and updated case study reports.
  • Embalmed, dressed and cosmeticized deceased persons.
  • Preformed multiple cremations from start to finish successfully without assistance.

Education

STEM Academy
Fond Du Lac, Wisconsin

No Degree -

MATC
Fond Du Lac, WI

Funeral Apprentice Course -

Milwaukee Area Technical College
Milwaukee, WI

Skills

  • New hire training
  • Planning and coordination
  • Public speaking
  • Creative problem solving
  • Group and individual instruction
  • Course planning
  • Interpersonal communication
  • Lesson planning
  • Course development
  • Friendly, positive attitude
  • Attention to detail
  • Multitasking Abilities

Interests


  • I enjoy helping others and giving back to the community
  • DIY and Home Improvement
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Cooking
  • Knitting and Crocheting

Timeline

Funeral Director's Assistant

Zacherl Funeral Home
07.2024 - 08.2025

Barista

Starbucks
07.2022 - 07.2024

Trainer

McDonald's
11.2019 - 07.2022

STEM Academy

No Degree -

MATC

Funeral Apprentice Course -

Milwaukee Area Technical College

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