Summary
Overview
Work History
Education
Skills
Timeline
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Ejypt Sallis

Oklahoma City,OK

Summary

Dynamic and results-oriented professional with extensive experience in customer service and kitchen operations at Tropical Smoothie. Proven track record in leadership roles, driving improvements in customer satisfaction through exceptional communication and problem-solving skills. Highly skilled in food handling and kitchen sanitation management, consistently delivering high-quality service while enhancing order prioritization and operational efficiency.

Overview

6
6
years of professional experience

Work History

FC Associate 1

Amazon Warehouse
10.2022 - Current
  • Receive and put away inventory
  • Get customer orders ready and pack them up
  • Use scanners to read bar codes on products
  • View prompts on screens and follow the directions for some tasks
  • Troubleshoot problems
  • Ensure product meets quality requirements

Driver

Uber Eats
01.2022 - Current
  • Delivered fresh food to customers across the local area.
  • Communicated effectively with restaurant staff to verify order accuracy, quantity, and special customer requests before dispatch.
  • Carried food in insulated bags to maintain hot or cold temperatures.
  • Utilized customer feedback to continuously improve delivery practices, focusing on punctuality, food quality, and customer interaction.

Cook/Cashier

KFC Restaurant
Moore , OK
03.2022 - 07.2022
  • Prepared meals according to recipes and menus, and adjusted ingredients and cooking times accordingly.
  • Checked the quality of food products to meet high standards.
  • Took inventory counts before and after shifts to complete food inventory or storage sheets.
  • Handled advanced thawing and food pre-preparation for upcoming meals.
  • Operated ovens, fryers, and mixers safely to prevent kitchen accidents and machinery malfunctions.

Cashier

Lowe's Improvement Store
07.2021 - 03.2022
  • Dedicated to resolving issues, answering customer questions and ringing up customers
  • Creative problem-solver versed in customer service
  • Friendly and reliable cashier offering unmatched customer service and workplace focus
  • Quick and accurate in cash and card transactions with excellent multi-tasking aptitude

Crew Member

Taco Casa
03.2020 - 01.2022
  • Set up and performed initial prep work for soups, sauces, and salads.
  • Took inventory counts before and after shifts to complete food inventory or storage sheets.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Provided excellent customer service by taking orders accurately and promptly delivering food to customers' tables.
  • Boosted customer satisfaction levels by going the extra mile to personalize service for each customer.

Home Base Ordering Specialist

SYNQ3 Restaurant Solutions
01.2020 - 02.2021
  • Take inbound calls and provide world-class service to customers
  • Provide outstanding customer service while handling calls according to SYNQ3 quality guidelines
  • Process orders accurately, while effectively using systems and tools when helping customers
  • Computer navigation skills while accurately entering customers' information

Crew Member Cook

Tropical Smoothie
Oklahoma City, OK
01.2019 - 01.2020
  • Bending, lifting, and carrying up to 30 pounds to perform duties such as stocking, refilling ice, or taking out the trash.
  • Constant face-to-face interactions with crew members and customers.
  • Safely navigate in a fast-paced café environment.
  • Ability to multitask and remain positive in sometimes stressful working conditions.
  • Prepared dishes in a fast-paced environment, working with teammates to maintain a high customer satisfaction rate.
  • Contributed to menu creation by developing new, or seasonal, product ideas and recipes.

Education

High School Diploma - Education, Photography

Classen S.A.S.
Oklahoma City, OK
05-2021

Certificate - Culinary/Photography

Metro Tech
Oklahoma City, OK
05-2021

Skills

  • Customer service
  • Problem-solving
  • Communication
  • Leadership
  • Cashier
  • Data Entry
  • Delivery pickup
  • Order prioritization
  • Recipe-based cooking
  • Food Handling
  • Cooking
  • Sauteing
  • Grilling
  • Kitchen organization
  • Kitchen sanitation management

Timeline

FC Associate 1

Amazon Warehouse
10.2022 - Current

Cook/Cashier

KFC Restaurant
03.2022 - 07.2022

Driver

Uber Eats
01.2022 - Current

Cashier

Lowe's Improvement Store
07.2021 - 03.2022

Crew Member

Taco Casa
03.2020 - 01.2022

Home Base Ordering Specialist

SYNQ3 Restaurant Solutions
01.2020 - 02.2021

Crew Member Cook

Tropical Smoothie
01.2019 - 01.2020

High School Diploma - Education, Photography

Classen S.A.S.

Certificate - Culinary/Photography

Metro Tech

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Ejypt Sallis