Ekaterina Vlahova
Coral Springs,FL
Summary
Proven expertise in food service and exceptional customer service, demonstrated through roles at Hilton Palm Beach Airport and Sea Escape Cruise Line. Excelled in fast-paced environments, showcasing strong teamwork and time management skills. Achieved seamless service delivery by effectively coordinating with kitchen staff, enhancing guest satisfaction.
Overview
22
22
years of professional experience
Work History
Banquet Server
Hilton Palm Beach Airport
12.2021 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Dining Server
Sea Escape Cruise Line
01.2003 - 12.2008
- Took customer orders and relayed to kitchen staff with accuracy, circulating dining room to identify service opportunities.
- Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
- Assessed plated meals for adherence to presentation standards and verified food items against guests' orders prior to delivery.
- Coordinated with food preparation staff for time plating and delivery of meals to dining room guests to guarantee freshness and acceptable temperature.
Education
Associate In Arts - Business
Broward College
Fort Lauderdale, FLSkills
- Strong teamwork
- Time management
- Customer service
- Food service
Languages
Spanish, Bulgarian
Professional Working
Timeline
Banquet Server
Hilton Palm Beach Airport
12.2021 - Current
Dining Server
Sea Escape Cruise Line
01.2003 - 12.2008
Associate In Arts - Business
Broward College
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