To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
IT Analyst
Five Star Autos
09.2023 - Current
Streamlined IT processes by implementing automation tools and reducing manual effort.
Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.
Evaluated vendor proposals to determine best-fit technology solutions aligned with company objectives.
Contributed to continuous improvement initiatives by staying current on industry trends and emerging technologies.
Troubleshot critical incidents involving network outages or security breaches, swiftly implementing remediation plans to minimize impact on operations.
IT Analyst
Walmart
06.2023 - 08.2023
Streamlined IT processes by implementing automation tools and reducing manual effort.
Optimized system performance by conducting regular audits and resolving identified issues.
Enhanced data security with the implementation of robust encryption algorithms and firewalls.
Improved user experience, monitoring feedback and making necessary adjustments to software applications.
Boosted efficiency through the creation of detailed documentation, streamlining onboarding for new team members.