Kevin Cessil
Summary
Enthusiastic IT Analyst polished in optimizing systems to address dynamic needs, improve collaboration and strengthen security. Weighs crucial business and IT needs against procedural limitations to assess roadmaps for optimal functions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
IT Analyst
CirrusLabs
02.2022 - Current
- Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.
- Improved user experience, monitoring feedback and making necessary adjustments to software applications.
- Installed system updates to address vulnerabilities and reduce security issues.
- Streamlined IT processes by implementing automation tools and reducing manual effort.
- Troubleshot critical incidents involving network outages or security breaches, swiftly implementing remediation plans to minimize impact on operations.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
Education
Computer Engineering
Karunya Institute of Technology And Sciences
Coimbatore, India 09.2021
Skills
- IT Troubleshooting
- Customer Support
- Risk Assessment
- Network Administration
- ▪ Basic computer repair and maintenance
- ▪ Basic networking
- Google Workspace Administrator
- MS 365 Global Admin
- IT risk management
Accomplishments
INFOBAHN NETWORKS LLP, WEB DEVELOPMENT 2019 . Worked with the team on a frontend application for a website
Professional Experience
Certification
▪ Get a business online.
▪ Fundamentals of digital marketing
Additional Information
Volunteer Work
▪ National service scheme.
▪ Photographic club.
▪ Evangeline Memorial Tournament coordinator
Languages
English
Full Professional
Malayalam
Full Professional
Tamil
Full Professional
Timeline
IT Analyst
CirrusLabs
02.2022 - Current
Computer Engineering
Karunya Institute of Technology And Sciences
Similar Profiles
Raanya SiddiquiRaanya Siddiqui
GRC Technology Consultant at CirrusLabsGRC Technology Consultant at CirrusLabs
Ryan MuellerRyan Mueller
Business Analyst / Technical Project Manager at CirrusLabsBusiness Analyst / Technical Project Manager at CirrusLabs
Rohit SharmaRohit Sharma
Full Stack Web Developer Intern at CirruslabsFull Stack Web Developer Intern at Cirruslabs
Yanette YonasYanette Yonas
IT Analyst at Global Affairs CanadaIT Analyst at Global Affairs Canada
Shubha KJShubha KJ
IT Analyst at TCS Pioneer, ITPLIT Analyst at TCS Pioneer, ITPL