Management of Unit Operations - Gulf Coast West Mgt. Unit Locations: Southwest Office Location, (b) Katy Office Location, (c) South Office Location (d) Gulfgate Office Location and (e) Missouri-City Office Location.
Responsibilities include management of personnel and all agency programs to achieve quality outcomes and continuous improvements; maintain effective consumer services, community partnerships, outreach initiatives, fiscal operations and general caseload management monitoring.
Duties further include mentoring, coaching and providing training to staff as well as implementation of statewide monitoring plan.
Vocational Rehabilitation Services Formerly: Department of Assistive and Rehabilitative Services (DARS)
Houston Southwest Area Manager
Department of Assistive and Rehabilitative Services (DARS)
Houston, U.S.A
09.2006 - 08.2017
Management of unit operations, personnel and all agency programs to achieve quality outcomes and continuous improvements; maintain effective consumer service, community partnerships, outreach initiatives, fiscal operations and general caseload management monitoring.
Provide mentoring, coaching and training to staff and implementation of the statewide monitoring plan.
Formerly: Texas Rehabilitative Commission (TRC)
Vocational Rehabilitation Counselor (VRC) III
Department of Assistive and Rehabilitative Services (DARS)
Houston, U.S.A
11.2001 - 09.2006
Conduct comprehensive assessment to determine client’s eligibility in the provision of Vocational Rehabilitation Services.
Establish Individualized Plan for Employment of eligible clients.
Provide job placement services leading to successful employment outcome for people with disability.
Comprehensive Rehabilitation Service (CRS) specialist for DARS: Houston East End Field Office from 11/05/2001 to 09/24/2006.
Served as back up Area Manager for the DARS - Houston East End Field office; manage and reconcile client’s service budgetary allocation and approve appropriate purchase orders for services.
Selection, Supervision, and Development of office support staff.
Child Support Enforcement Officer III
The Office of the Texas Attorney General
Houston, U.S.A
11.1998 - 09.2001
Establish and enforce child support obligations.
Conduct investigation to locate parents; determine parental assets and assess appropriate enforcement actions for child support offenders.
Negotiate out-of court settlement/agreement for child support offenders.
Respond to complex inquiries and complaint from parents, government officials, attorneys and child support customers.
Conduct counseling services for child-support offenders and their former Partners.
Administrative Assistant II
The Office of the Texas Attorney General
Houston, U.S.A
03.1998 - 10.1998
Coordinate and prepare with the Justice Information Management System (JIMS) all court-related activities for the office.
Schedule custodial and non-custodial parents appointments for paternity/DNA testing.
Implement and evaluate training programs for new employees.
Establish child support agreed orders for OAG customers.
Prepare legal documents to establish and enforce support obligation.
Manage and coordinate job activities/projects of the three branch offices of the company with oil and gas-related corporations including Mobil, Shell and Texaco.
Conduct employment interviews, in-service training, and appropriate placement of staff.
Supervise staff and monitor their development.
Prepare quotations, bids, legal and financial documents for company’s projects.
Prepare the company’s annual budgets.
In partnership with Perry Equipment Corporation of America, Dallas, Texas.
Lecturer/Instructor
Federal Department of labor & Productivity
Ibadan, Nigeria
10.1990 - 12.1994
Taught courses in Government and Public Administration.
Advise and counsel students.
Serve in campus-wide and community services.
(Staff Development School)
Acting/Back-Up Operations Director of Programs (ODP)
Department of Assistive and Rehabilitative Services (DARS)
Houston, U.S.A
02.2010
Managing the essential back-up responsibilities of the Operations Director of Programs for Department of Rehabilitation Services (DRS) Region IV.
Education
Health and Human Services (HHS) Executive Leadership Academy -
Austin, Texas, U.S.A
07-2012
Certificate in Supported Self Employment -
Virginia Common Wealth University
Richmond, Virginia
06-2011
Ph.D. - Urban Planning and Environmental Policy
Texas Southern University School of Public Affairs
Houston, Texas, U.S.A
12-2009
Certified Public Manager (CPM) -
Sam Houston State University Continuing Education
Houston, Texas, U.S.A
06-2009
Excellence in Leadership Series: Strategic Planning -
The University of Texas LBJ School of Public Affairs
Austin, Texas, U.S.A
08-2007
Leadership -
The University of Arkansas Texas DRS Leadership Academy
Fayetteville, Arkansas, U.S.A
10-2006
M.Ed. - Counselor Education
Texas Southern University College of Education
Houston, Texas, U.S.A
12-2000
M.P.A. - Public Administration
The University of Calabar
Calabar, Cross River State, Nigeria
03-1995
B.Sc. - Political Science and Public Administration
The University of Cross River State
Uyo, Akwa Ibom State, Nigeria
08-1990
Skills
SAP
Microsoft Windows applications
Word processing
Spreadsheet/Excel
Microsoft Word
Lotus 123
DOS management
PowerPoint
Notary Public - State
Texas
Awards
04/01/16, Certificate of Professional Service, Texas Southern University
09/01/11 - 10/01/12, DRS Region IV 'Area Manager of the Year' Award for Fiscal Year 2012
08/01/06, DRS recovery of substantial lump sum collection award
10/01/99, Outstanding Service and contribution Award for Lump sum Collection
07/01/98, Certificate of Achievement for Civil System/Orientation
Community Service
2004, Member, The City of Houston Mentoring Program
2007, Director, National Disability Employment Awareness Month Program
2009, Coordinator of community partnership on Disability Awareness Program
2009, Coordinator of community partnership on Epilepsy Awareness Program
2010, Member, Community Rehabilitation Program (CRP) Conference
Unit Fiscal Management
2006 - 2026, Avg. Fiscal Management of General VR, Including Visual Impaired (V.I), Transition, Deaf and Hard of Hearing (D/HH) programs and ILS program