EKHRA AHMED HUSSEIN
Overview
6
6
years of professional experience
Work History
Medical Unit Receptionist
Novant Health
Forsyth Medical Center, NC
05.2021 - 01.2022
- Greeted patients professionally both in person and on the phone
- Promptly answered phone calls and addressing questions or issues
- Optimized provider schedules and patient satisfaction with efficient scheduling
- Notified providers of patient arrivals
- Comforted patients by anticipating anxieties and effectively answering questions
- Ensured availability of treatment information by retrieving and updating patient records
- Verified Financial records and collecting patient charges while filing and expediting third-party claims
- Maintained office inventory and equipment by anticipating Supply needs and Expediting Supply orders
- Checked Code Cart and other medical equipment
- Created Patient Charts for arrival and Discharge
- Printed out Labels/ Wristbands
- Ordered transport for patients
- Organized and informed medical staff on medication orders/ Tube station
- Cleaned nurse station
- Directed patients and new staff to destination
- Answered call bells unit beds
- Stocked clean linen and gowns on carts
- Helped CNAs, RNs and RRTs with patient support
- Checked off Zoll Machine and Pyxis equipment.
Care Manager
Sunrise senior living
Brighton Gardens of Winston Salem, NC
01.2021 - 07.2021
- Followed all safety rules and regulations
- Documented in patient chart records
- Notified management of changes in condition of patients
- Recommended adjustments in the level of care and services
- Assisted patients in life skills and other life enriching activities on their individual profile
- Participated in the development of the individualized service plan (ISP)
- Responsible for a designed group of patients during the shift (Stage 3-4 Dementia)
- Committed to serving patients and guest through our principle of services
- Responded to the needs of the patients and guests while maintaining sunrise hospitality and service standards
- Invited, encouraged, assisted (IEA) patients in life skills and other life enriching activities on (ISP) and demographic profile.
Volunteer/ Patient Transporter
KYM Afya hospital
Suli Suli, Kenya
06.2016 - 08.2016
- Safely transported patients
- Alerted nursing staff of equipment malfunction
- Ensured safe, timely and accurate transportation for patients to their destination using the proper requested equipment
- Communicated effectively with nurses, clinicians, technicians, reception, and dispatch
- Ensured the comfort of patients by being attentive
- Offered blankets, drinks and equipment needed
- Engaged in appropriate conversations involving patients
- Report changes in patient care.
Respiratory Care Assistant
Novant Health
Forsyth Medical Center, NC
10.2023
- Utilized best scientific evidence and compassion to assist the patient in navigation their health journey
- Accepted responsibility, authority, and accountability for management and provision of care in accordance with policies, procedures, and license
- Administration of oxygen devices, arterial blood gas, and treatments.
Education
Associate in arts| Pre-Nursing -
Central Piedmont Community College
05.2019
Completed the CNA Program -
American Academy of Healthcare
Pre-Nursing -
Winston Salem State University
Bachelor of Science in Nursing| Accelerated Program -
South College of Asheville
Respiratory Therapy Program -
Rockingham Community College
Skills
- Critical Thinking
- Social Perceptiveness
- Work Ethic
- Organization
- Teamwork
- Multilingual (English, Somali, Arabic)
References
- Pauline, Instructor/Owner of American Academy of healthcare, 4917 Albemarle Rd, Charlotte, NC, 28205, (704) 525-3500
- KY Mafya Hospital, Front registrations office, 1st floor Suli Suli Road, Opp Light Academy, Kenya, + (254) 708- 122-144
- Brighton Gardens of Winston-Salem, Tamika, 2601 Reynolda rd., Winston-Salem, NC, 27106, (336) 722-2224
- Novant Health, Forsyth Medical Center, 3333 Silas Creek Pkwy, Winston Salem, NC, 27103, (336) 718-5000
- Novant Health, Kaitlin Mays, 3333 Silas Creek Pkwy, Winston Salem, NC, 27103, (336) 718-5016
Timeline
Respiratory Care Assistant
Novant Health
10.2023
Medical Unit Receptionist
Novant Health
05.2021 - 01.2022
Care Manager
Sunrise senior living
01.2021 - 07.2021
Volunteer/ Patient Transporter
KYM Afya hospital
06.2016 - 08.2016
Associate in arts| Pre-Nursing -
Central Piedmont Community College
Completed the CNA Program -
American Academy of Healthcare
Pre-Nursing -
Winston Salem State University
Bachelor of Science in Nursing| Accelerated Program -
South College of Asheville
Respiratory Therapy Program -
Rockingham Community College
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