EKLAVYA BALSE
Plano,USA
Summary
Aspiring cybersecurity professional with proven leadership and organizational skills. Clear communication, interpersonal and organizational skills are strengths I possess. Work ethic and energy result in me being a quick learner and forming cohesive teams.
Active DOD Secret Clearance
Overview
1
1
year of professional experience
Work History
IT Infrastructure Intern
Supreme Lending
05.2024 - 11.2024
- Assisted in the design, implementation, and maintenance of IT infrastructure, including servers, networks, and cloud services.
- Monitored system performance and ensured uptime by identifying and resolving hardware and software issues for over 1000 users.
- Supported the deployment and configuration of network devices such as routers, switches, and firewalls.
- Conducted system backups, updates, and routine maintenance to enhance security and reliability.
- Collaborated with cross-functional teams to optimize IT resources and streamline processes.
- Documented procedures, configurations, and troubleshooting steps to improve operational efficiency.
- Gained hands-on experience with virtualization platforms, cloud services, and enterprise-level tools.
- Collaborated with the IT team to assist in diagnosing, resolving, and documenting the CrowdStrike outage, ensuring minimal downtime and swift restoration of services.
Information Technology Specialist (US Army MOS 25B)
US Army Reserve
08.2023 - 12.2023
- Performed network administration tasks, including configuring Cisco routers, switches, and firewalls
- Installed, configured, and maintained computer systems, servers, and peripheral devices
- Performed troubleshooting of hardware and software issues to ensure smooth operation of IT infrastructure
- Provided technical support to end-users, resolving IT-related issues promptly and effectively
- Monitored network performance and security, identifying and addressing potential vulnerabilities
- Managing user accounts: Creating, Modifying, and deleting user accounts within Active Directory
- Organizational unit (OU) administration: Created and organized OUs to structure the Active Directory hierarchy effectively for efficient management
- Made and ran Cat5e cable to adapt to the different tactical network setups
Education
Bachelor of Science - Information Technology
Western Governors University
Salt Lake City, UT12-2025
Information Technology Specialist -
Cyber Center of Excellence
Fort Eisenhower, GA12.2023
Skills
- Database maintenance
- Computer diagnostics and repair
- Routers & Switches
- Troubleshooting
- MS Office
- Ethernet/Cabling
- TCP/IP
- Firewalls
- VoIP/Video
- Customer Service
- Technical Support
- Network Administration
- Active Directory
- VMware
Timeline
IT Infrastructure Intern
Supreme Lending
05.2024 - 11.2024
Information Technology Specialist (US Army MOS 25B)
US Army Reserve
08.2023 - 12.2023
Bachelor of Science - Information Technology
Western Governors University
Information Technology Specialist -
Cyber Center of Excellence
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