Ekram Noori
El Cajon,CA
Summary
Dynamic leader with a proven track record at Noori Hasam Family Child Day Care, enhancing operational efficiency and parent satisfaction. Skilled in child development and staff facilitation, I excel in creating collaborative environments and implementing strategic improvements. Achievements include significant process optimizations and fostering key community partnerships, underpinned by exceptional teamwork and attention to detail.
Overview
3
3
years of professional experience
Work History
Day Care Manger
Noori Hasam Family Child Day Care
05.2024 - 11.2024
- Streamlined enrollment processes for increased efficiency and improved parent experience.
- Conducted regular assessments of children''s progress to inform adjustments in programming as needed for optimal individualized learning experiences.
- Facilitated ongoing professional development opportunities for staff members to encourage continuous learning and improvement in their roles.
- Established partnerships with local community organizations to provide additional resources for families utilizing the daycare center''s services.
Interpreter Services Coordinator
SD.ORG
12.2023 - 05.2024
- Facilitated clear communication between all parties involved in complex projects involving multiple interpreters and languages, ensuring timely completion.
- Improved overall service quality by conducting regular performance evaluations and providing constructive feedback to interpreters.
- Increased client satisfaction through prompt resolution of any concerns or issues related to interpretation services.
- Developed strong relationships with both clients and interpreters, fostering a collaborative work environment.
- Interpreted spoken and written languages other than English and vice versa.
Client Services
Wardak Transportation
01.2022 - 12.2023
- Trained, led and developed client services team and instilled knowledge and skills to execute business strategies and deliver maximum customer satisfaction to maintain profitability.
- Identified growth opportunities by conducting market research on industry trends and competitor offerings, positioning the company as a leader in client services solutions.
- Introduced process improvements that resulted in a more streamlined workflow within the Client Services department.
- Conducted regular client satisfaction surveys and utilized feedback to inform continuous improvements within the Client Services team.
Education
No Degree - Computer Science
Grossmont College
El Cajon, CA12-2026
High School Diploma -
El Cajon Valley High School
1035 E Madison Ave El Cajon 06-2024
Skills
- Health and safety regulations
- Parent communication
- Child development expertise
- Curriculum planning
- Child assessment
- Parent-teacher collaboration
- Teacher training
- Staff monitoring
- Special education
- Staff facilitation
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking Abilities
- Classroom management
- Documentation and recordkeeping
Languages
English
Native or Bilingual
Pashto
Native or Bilingual
Persian
Native or Bilingual
Timeline
Day Care Manger
Noori Hasam Family Child Day Care
05.2024 - 11.2024
Interpreter Services Coordinator
SD.ORG
12.2023 - 05.2024
Client Services
Wardak Transportation
01.2022 - 12.2023
No Degree - Computer Science
Grossmont College
High School Diploma -
El Cajon Valley High School
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