Eladia Srivisas

• Coordinated high-volume scheduling via phone, email, and text, optimizing daily calendars and adjusting timelines across multiple active job sites.
• Acted as liaison between owner and clients, streamlining service delivery by managing appointment confirmations, rescheduling, and follow-ups while adapting to shifting project needs in a fast-paced, deadline-driven environment.
• Delivered full administrative support for a local contracting business, serving as the primary point of contact for client scheduling, communications, and project follow-up.
• Maintained up-to-date client records, estimates, and work order logs using Google Sheets and cloud-based file systems.
• Created and sent digital invoices using Square, tracked payments and receipts to ensure accurate bookkeeping and minimize outstanding balances.

Directed brand identity and enhanced social media strategy while creating original mixed-media projects at Taalis.

• Managed daily operations for high-traffic facility, ensuring compliance with safety protocols and regulatory standards.
• Trained and mentored 15+ team members on compliance, operational efficiency, and customer service excellence.
• Facilitated compliance checks and cross-team communication, implementing best practices in healthcare office operations.
• Streamlined inventory management for medical-supply analog systems, coordinating resources across multiple satellite locations to reduce waste.
• Resolved client concerns with empathy and professionalism, contributing to an 11% improvement in satisfaction scores.