Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elaha Sultani

McKinney

Summary

Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

11
11
years of professional experience

Work History

Sales Associate

Duty Free Americas Inc.
03.2021 - Current
  • Help Drive Sales for 4 Major brands ( MK, Coach, Kate Spade, Montblanc.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Generated new sales leads to achieve and exceed monthly sales goals.

Cashier

Express Clothing
01.2020 - 03.2021
  • Encouraged customers to find accessories and other upsell items to complete ensembles.
  • Dressed and accessorized mannequins to highlight featured clothing and accessories.
  • Set up dressing rooms as customers shopped to increase number of selections and make experience more enjoyable.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Cashier Team Lead

Finest Shopping
03.2013 - 03.2015
  • Trained team members on cash register operation and cash handling.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Communicated with customers and team members to solve problems.
  • Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.
  • Assisted customers by answering questions and fulfilling requests.
  • Received and processed customer payments.

Education

No Degree - Cosmetology Education

PTA Beauty School
Istanbul Turkey
03.2020

Computing - Accounting

Khan E Noor
Istanbul
01.2017

High School Diploma -

Al Fatah
Istanbul
08.2016

Skills

  • Cash Register Operation
  • Credits and Refunds
  • Feedback Acceptance
  • Customer Relations
  • Customer Transactions
  • Microsoft Windows
  • Microsoft Excel
  • Excellent People Skills
  • Product and Service Sales
  • Verbal Communication

Languages

Persian
Professional Working
Urdu
Professional Working
English
Professional Working

Timeline

Sales Associate

Duty Free Americas Inc.
03.2021 - Current

Cashier

Express Clothing
01.2020 - 03.2021

Cashier Team Lead

Finest Shopping
03.2013 - 03.2015

No Degree - Cosmetology Education

PTA Beauty School

Computing - Accounting

Khan E Noor

High School Diploma -

Al Fatah

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Elaha Sultani