Elaina Acker
Phoenixville,PA
Summary
Dynamic and hands-on leader thriving in collaborative environments, emphasizing organization, planning, and follow-through. Recognized for fostering a positive and steady presence within teams, ensuring projects remain on track while empowering colleagues to excel. Proven ability to balance leadership with teamwork, creating an environment where all can contribute effectively.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Program Specialist
365 Health Services
Bala-Cynwyd, PA
09.2023 - Current
- Designed, executed, and evaluated programs within ODP department aimed at improving quality of life for individuals with intellectual disabilities and autism.
- Facilitated hiring, onboarding, and development of program specialists to enhance team performance.
- Assessed needs and tailored programming solutions to meet the diverse requirements of individuals and staff.
- Facilitated policy development, procedural updates, and implementation of best practices.
- Conducted thorough investigations of incidents as an ODP certified investigator.
Enhanced Direct Support Professional
Emmaus Homes
Emmaus, PA
07.2023 - 08.2023
- Delivered specialized care to a young man with intellectual disabilities and behavioral challenges.
Supports Coordinator
The Arc Alliance
Eagleville, PA
09.2018 - 05.2023
- Facilitated support services for consumers with intellectual disabilities aged 21 and older.
- Ensured consumer safety and well-being by facilitating access to essential services.
- Facilitated team collaboration to address and resolve issues.
Studio Manager
THE PHILADELPHIA ACTING STUDIO
Philadelphia, PA
01.2017 - 01.2019
- Ensured studio cleanliness and readiness for class sessions.
- Managed onboarding process for new students, validating enrollment and organizing required paperwork for class participation.
- Guided students in acting techniques and performance practices at Homelink Inc., promoting artistic expression and confidence.
Supports Coordinator
PARTNERSHIP FOR COMMUNITY SUPPORTS
Philadelphia, PA
06.2016 - 09.2018
- Facilitated support services for consumers with intellectual disabilities aged 21 and older.
- Ensured consumer safety and well-being by facilitating access to essential services.
- Facilitated team collaboration to address and resolve issues.
Education
Bachelor of Liberal Arts - Psychology
Kutztown University of Pennsylvania
Kutztown, PA05-2016
Skills
- Effective problem resolution
- Effective verbal communication
- Team leadership
- Workplace professionalism
- Crisis resolution
- Experience with developmental disabilities
- Strong organizational abilities
- Individualized care strategies
- Strong focus on accuracy
Certification
- NADD certified
- ODP Certified Investigator
Timeline
Senior Program Specialist
365 Health Services
09.2023 - Current
Enhanced Direct Support Professional
Emmaus Homes
07.2023 - 08.2023
Supports Coordinator
The Arc Alliance
09.2018 - 05.2023
Studio Manager
THE PHILADELPHIA ACTING STUDIO
01.2017 - 01.2019
Supports Coordinator
PARTNERSHIP FOR COMMUNITY SUPPORTS
06.2016 - 09.2018
Bachelor of Liberal Arts - Psychology
Kutztown University of Pennsylvania