Retail Worker
South Bend Chocolate Cafe
South Bend, IN
11.2021 - 05.2022
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Informed customers of current store promotions to encourage additional sales purchases.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Assisted customers with prompt and polite support in-person and via telephone
- Worked closely with shift manager to solve problems and handle customer concerns.
- Increased sales and customer satisfaction through personalized servicing.
- Greeted customers, helped locate merchandise and suggested suitable options.
