Jasen Kelley
maintenance technician
Anderson,SC
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
8
8
years of professional experience
Work History
Retail Worker
Perfect Shade Window Tinting And Accessories
Anderson , SC
06.2017 - Current
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Answered questions about store policies and addressed customer concerns.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
Producion Operator
First Quality Printig And Packaging
Anderson, SC
11.2018 - 05.2021
- Efficiently read and interpreted blueprints.
- Inspected machine parts with measuring tools.
- Kept accurate records of defective units or products.
- Fed raw materials into machines.
- Set up machines to start production cycles and controlled machine settings.
- Adjusted alignment of drills, guides and holding devices.
- Oversaw logistics and inventory management for storeroom.
- Inspected products and machines to maintain quality and efficiency.
- Prepared reports and technical documentation of day-to-day production processes.
- Reviewed production schedules and streamlined processes.
- Inspected finished products for quality and adherence to customer specifications.
- Maintained organized work area by cleaning and removing hazards.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Performed general equipment maintenance and repair to minimize downtime.
- Monitored employee actions for adherence to safety procedures.
- Made sure that products were produced on time and are of good quality.
Produfion Worker
Advantage XPO
Anderson, SC
04.2018 - 10.2018
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Maintained and repaired facilities, equipment and tools.
- Loaded, unloaded and moved material to and from storage and production areas.
- Offered exceptional customer service to all guests.
- Performed general housekeeping and cleaning tasks.
- Used measuring tools such as gauges and tape measure to identify conforming parts during production.
- Measured dimensions of finished pieces for conformance to specifications.
- Adhered to company policies, safety procedures and performance standards.
- Produced parts and assemblies quickly and efficiently within tolerances.
Education
Associate of Science - Industrial Electronics Technology
Tri-County Technical College
Pendleton, SC05.2023
Skills
- Exceeding Customer Expectations
- Engaging with Diverse Customers
- Merchandising and Display
- Meeting Sales Goals
- Ability to Lift 40 pounds
- Merchandise Recommendations
- Inventory Management
- Flexible Hours
- Product Demonstrations
- Store Policies and Procedures
- Adaptable and Flexible
- Reliable and Responsible
Timeline
Producion Operator
First Quality Printig And Packaging
11.2018 - 05.2021
Produfion Worker
Advantage XPO
04.2018 - 10.2018
Retail Worker
Perfect Shade Window Tinting And Accessories
06.2017 - Current
Associate of Science - Industrial Electronics Technology
Tri-County Technical College