Elaina Frye
Moreno Valley,CA
Summary
Dynamic professional with a proven track record at Extra Space Storage, excelling in operational efficiency and customer service. Skilled in scheduling coordination and problem-solving, I successfully implemented strategic marketing initiatives that boosted customer engagement. Adept at fostering teamwork, I enhanced staff performance through targeted training and development programs.
Professional manager with strong track record in onsite operations. Known for driving operational excellence and fostering collaborative work environment. Focused on achieving results and adapting to changing needs, with expertise in resource management and conflict resolution.
Overview
25
25
years of professional experience
Work History
Onsite Manager
Extra Space Storage
07.2016 - 10.2025
- Oversaw daily operations and ensured optimal facility performance.
- Managed staff scheduling, training, and development to enhance team efficiency.
- Implemented safety protocols and conducted regular inspections to maintain compliance.
- Developed strategic marketing initiatives to increase customer engagement and retention.
- Collaborated with vendors to streamline inventory management processes.
- Analyzed financial reports to optimize budget allocation and reduce operational costs.
Licensed Realtor Associate
Coldwell Banker
09.2015 - 07.2018
- Facilitated property transactions by coordinating client meetings and property viewings.
- Developed comprehensive market analyses to inform clients on pricing strategies.
- Cultivated strong relationships with clients, resulting in repeat business and referrals.
- Guided first-time homebuyers through the purchasing process, ensuring understanding of contracts and procedures.
- Conducted open houses and property showings, showcasing unique selling points to prospective buyers.
- Negotiated contracts between buyers and sellers, achieving favorable terms for clients while maintaining compliance with regulations.
- Compared recently sold area properties to determine competitive market prices.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
Manger
Barnes and Noble College
01.2012 - 07.2015
- Oversaw daily operations, ensuring optimal store performance and customer satisfaction.
- Developed and implemented strategic initiatives to enhance operational efficiency and drive sales growth.
- Mentored staff, fostering professional development and improving team performance through effective training programs.
- Analyzed inventory management processes, optimizing stock levels to reduce costs and improve turnover rates.
- Managed and motivated employees to be productive and engaged in work.
- Controlled costs to keep business operating within budget and increase profits.
Manager
Barnes and Noble College
05.2000 - 01.2012
- Led operational strategies to enhance customer service and drive sales growth
- Developed training programs for staff, improving employee performance and retention
- Streamlined inventory management processes, reducing discrepancies and optimizing stock levels
- Implemented promotional campaigns, increasing foot traffic and brand visibility
- Coordinated cross-departmental initiatives to improve communication and efficiency
- Mentored junior managers, fostering professional development within the team
Education
No Degree - Fashion Merchandising
University of Southern Mississippi
Hattiesburg, MSHigh School Diploma -
Oak Grove High School
Hattiesburg, MS05-2000
Skills
- Scheduling coordination
- Positive attitude
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Excellent communication
- Computer skills
- Organizational skills
Timeline
Onsite Manager
Extra Space Storage
07.2016 - 10.2025
Licensed Realtor Associate
Coldwell Banker
09.2015 - 07.2018
Manger
Barnes and Noble College
01.2012 - 07.2015
Manager
Barnes and Noble College
05.2000 - 01.2012
No Degree - Fashion Merchandising
University of Southern Mississippi
High School Diploma -
Oak Grove High School