Elaina Hodge Lopez
Folsom,CA
Summary
Dedicated professional with a strong background in school safety and student engagement, honed at Folsom Cordova Unified School District. Expert in incident documentation and conflict resolution, enhancing campus safety and fostering a positive environment. Recognized for strong interpersonal skills and teamwork, consistently supporting students' growth and well-being. In addition, a reliable and enthusiastic customer service employee with a desire to provide excellent service to guests.
Overview
7
7
years of professional experience
Work History
Campus Monitor
Folsom Cordova Unified School District
08.2024 - Current
- Participated in ongoing professional development opportunities to stay current on best practices related to school safety and security measures.
- Assisted in maintaining a positive school environment by enforcing school policies and procedures.
- Reduced incidents of bullying through proactive intervention and conflict resolution strategies.
- Upheld a high level of professionalism while interacting with students, staff, parents, and visitors to maintain a positive reputation for the school community.
- Enhanced campus safety by patrolling school grounds and monitoring student behavior.
Service Associate
Target
05.2019 - Current
- Manage customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
- Collaborated with team members to streamline processes and improve overall service efficiency.
- Assist customers with inquiries, resolving issues promptly for improved customer retention.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Balanced multiple priorities effectively while maintaining a keen focus on delivering exceptional customer experiences consistently.
- Trained staff on operating procedures and company services.
Special Education Instructional Aide
Folsom Cordova Unified School District
02.2022 - 08.2024
- Participated in professional development opportunities to stay current on best practices within the field of special education.
- Documented behaviors, implemented interventions, and treatment results.
- Assisted teachers and worked individually with students with special needs, helping each navigate education system.
- Collaborated with teachers to help with classroom and workload management.
- Monitored classroom to observe students' progress in developing skills as well as manage distracting or inappropriate behavior.
- Monitored student progress and adjusted support strategies accordingly, ensuring continuous growth and development of skills.
Yard Supervisor
Folsom Cordova Unified School District
08.2018 - 09.2019
- Provided adult supervision to elementary aged students during the school day.
- Provided conflict resolution to students as needed.
- Worked in tandem with teachers and administrators to ensure the safety of students and staff while on campus.
Education
Associate of Arts - Liberal Arts
Sierra College
Rocklin, CA05-1996
Skills
- Situational awareness
- Incident documentation
- School safety
- Strong interpersonal skills
- Surveillance techniques
- Student engagement
- Mental health support
- Teamwork and collaboration
- Reliable and responsible
Timeline
Campus Monitor
Folsom Cordova Unified School District
08.2024 - Current
Special Education Instructional Aide
Folsom Cordova Unified School District
02.2022 - 08.2024
Service Associate
Target
05.2019 - Current
Yard Supervisor
Folsom Cordova Unified School District
08.2018 - 09.2019
Associate of Arts - Liberal Arts
Sierra College
Similar Profiles
Kyle LandesKyle Landes
English Teacher at Folsom Cordova Unified School DistrictEnglish Teacher at Folsom Cordova Unified School District
Aleksandr ShalAleksandr Shal
Analyst at Folsom Cordova Unified School DistrictAnalyst at Folsom Cordova Unified School District
Madhuri PenmatchaMadhuri Penmatcha
Assistant Teacher Volunteer at Folsom Cordova Unified School DistrictAssistant Teacher Volunteer at Folsom Cordova Unified School District