Elaina Hubbard
Mansfield,OH
Summary
Dynamic and results-driven professional committed to fostering collaboration and driving team success. Demonstrated expertise in managing diverse teams, overseeing project execution, and thriving in fast-paced environments. Recognized for reliability, adaptability, and exceptional organizational skills, ensuring seamless operations and consistent achievement of objectives. Prepared to embrace leadership responsibilities that inspire team performance and deliver impactful results.
Overview
7
7
years of professional experience
Work History
Team Lead
Walmart
Ontario, OH
08.2025 - Current
- Led team to achieve project milestones through effective communication and collaboration.
- Streamlined operational processes, improving efficiency and reducing turnaround time.
- Mentored junior staff, enhancing their skills and promoting professional development.
- Facilitated training sessions to improve team performance and knowledge retention.
- Analyzed workflow data to identify areas for improvement and implement solutions.
- Implemented feedback mechanisms to enhance team engagement and satisfaction levels.
- Developed strategic plans aligning team objectives with organizational goals.
Restaurant General Manager
Tim Hortons
Mansfield, OH
01.2025 - 08.2025
- Oversaw daily operations, ensuring optimal efficiency and customer satisfaction.
- Carefully interviewed, selected, trained, and supervised staff.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
- Set clear expectations and created positive working environment for employees.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
General Manager
Dunkin Donuts
Ashland, OH
09.2021 - 01.2025
- Oversaw daily operations, ensuring optimal efficiency and service quality across multiple locations.
- Developed staff training programs to enhance service quality and performance.
- Implemented inventory management systems to reduce waste and control costs.
- Fostered a positive team environment through effective communication and conflict resolution.
- Monitored compliance with health and safety regulations, maintaining high standards.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Streamlined processes to enhance workflow and improve overall restaurant performance.
Online Grocery Pickup
Walmart
Ontario, OH
01.2021 - 09.2021
- Achieved timely order fulfillment through effective shopping and organization. Enhanced customer experience by ensuring order accuracy. Streamlined order delivery by personally transporting and loading orders into customer vehicles.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Assistant Manager
Tim Hortons
Mansfield, OH
09.2018 - 05.2020
- Supervised daily operations, ensuring adherence to quality and safety standards.
- Trained staff on customer service protocols, enhancing team performance and guest satisfaction.
- Implemented inventory management strategies, reducing waste and optimizing supply chain efficiency.
- Developed schedules to ensure adequate staffing levels during peak hours, improving service speed.
- Conducted regular performance evaluations, fostering professional growth and development among team members.
- Coordinated training programs for new hires, promoting a culture of continuous learning and improvement.
- Resolved customer complaints promptly, maintaining high levels of satisfaction and loyalty.
Education
Medical Administrative Office Assistant -
Lincoln Technical Institute
Lowell, MA11.2010
Liberal Studies
Middlesex Community College
Lowell, MA12.2005
High School Diploma - undefined
Tewksbury Memorial High School
Tewksbury, MA06.2005
Skills
- Interpersonal Dynamics and Ethics (familiar with CLIA, OSHA and HIPAA), Medical Terminology, Clinical Health Management, system, Anatomy and Physiology I and II
- Health Administration and Records Management, ICD-9, CPT, and HCPCS Coding, and Cactus (EMR), Medical Data Entry and Billing Medisoft, Billing and Reimbursements, Office Suite Applications, Health Information Systems, able to type 40WPM, Secondary Billing, and Processing EOB’s
- ServSafe Certified
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
Timeline
Team Lead
Walmart
08.2025 - Current
Restaurant General Manager
Tim Hortons
01.2025 - 08.2025
General Manager
Dunkin Donuts
09.2021 - 01.2025
Online Grocery Pickup
Walmart
01.2021 - 09.2021
Assistant Manager
Tim Hortons
09.2018 - 05.2020
Liberal Studies
Middlesex Community College
High School Diploma - undefined
Tewksbury Memorial High School
Medical Administrative Office Assistant -
Lincoln Technical Institute