Elaina Kagan
New York,Connecticut
Summary
Due to my age and education, most of my work experience has been in the service industry. Being in this industry since I was 16 has taught me skills that can easily translate into other positions, including but not limited to customer service, management, strong organizational skills and task management. I have always been passionate about social justice and advocating for human rights. During my time at the New School I am developing skills in researching and articulating alternative economic models that prioritize social welfare and justice in order to create positive change through my work.
Overview
5
5
years of professional experience
Work History
Bartender and Server
Wine and Cheese Day Spa
05.2024 - Current
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Created new daily drink specials and assisted in creating menu items
- Food prepped all cheese and charcuterie boards and learned pairings
Factory Worker
Universal Printing
05.2019 - 09.2023
- Increased production efficiency by optimizing assembly line processes and implementing time-saving techniques.
- Enhanced product quality through meticulous inspection and identification of defects for corrective action.
- Reduced downtime by conducting preventive maintenance on machinery, ensuring smooth operations.
- Collaborated with team members to meet daily production quotas, promoting a positive work environment.
Bartender
The Patterson Club
05.2022 - 08.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Ice Cream Server
Sunny Daze
03.2020 - 05.2022
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Assisted in inventory management, reducing waste and optimizing product usage.
- Collaborated with team members to maintain smooth operations during high-volume periods.
- Handled cash transactions accurately, promoting trust between the business and its customers.
Social Media Manager
Warde Thrift
09.2021 - 03.2022
- Increased brand awareness by developing and implementing effective social media strategies.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Analyzed performance metrics to identify areas for improvement and optimize social media campaigns.
Education
BBA - Political Economy
The New School
New York, NY05.2026
Skills
- Critical Thinking
- Interpersonal Skills
- Data Analysis
- Media Monitoring
- Speech Writing
- Good Telephone Etiquette
- Time Management
- Cultural Awareness
Timeline
Bartender and Server
Wine and Cheese Day Spa
05.2024 - Current
Bartender
The Patterson Club
05.2022 - 08.2023
Social Media Manager
Warde Thrift
09.2021 - 03.2022
Ice Cream Server
Sunny Daze
03.2020 - 05.2022
Factory Worker
Universal Printing
05.2019 - 09.2023
BBA - Political Economy
The New School
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