Elaina Koefoed
Frankfort,IL
Summary
Excelled in conflict resolution and complex problem-solving, significantly contributing to a positive shopping environment. Skilled in cash register operation and adept at fostering client loyalty, with a keen focus on achieving results through meticulous attention to detail and proactive problem-solving. Friendly and reliable associate offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
3
3
years of professional experience
Work History
Pet Department
Alsip Home and Nursery
03.2022 - 06.2024
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to my boss.
- Educated visitors and staff on proper animal care and handling.
- Kept animals clean and free of contaminants to promote optimal health.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
Cashier
Homegoods
06.2021 - 03.2022
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
Education
No Degree - Elementary Education
Joliet Junior College
Joliet, IL02.2026
High School Diploma -
Lincoln Way East
Frankfort06.2022
Skills
- Payment Processing
- Product restocking
- Cash Register Operation
- Payment Collection
- Customer Service
- Returns processing
- Product Knowledge
- Conflict Resolution
- Complex Problem-Solving
- Sales expertise
- Time management skills
- Cleaning and sanitizing
Timeline
Pet Department
Alsip Home and Nursery
03.2022 - 06.2024
Cashier
Homegoods
06.2021 - 03.2022
No Degree - Elementary Education
Joliet Junior College
High School Diploma -
Lincoln Way East
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