Elaina Vetter
Gretna,NE
Summary
Dynamic team player with proven skills in complaint resolution and multi-task management, honed at Sonic. Excelled in providing exceptional customer service, significantly enhancing team efficiency and customer satisfaction. Adept at fostering professional relationships and employing de-escalation techniques to maintain a courteous atmosphere. Demonstrates a strong commitment to team collaboration and positive, professional interactions.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Crew Member
Sonic
07.2023 - Current
- Collaborated with other team members to achieve their goals.
- Took orders and ensured accuracy regarding drawer/change.
- Provided food service to customers with enthusiasm.
- Cleaned, mopped and swept floors as instructed
- Willingness to trade shifts with team members requesting time off.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
General
Gretna High School
Gretna, NE 08.2023 - Current
Skills
- Complaint resolution
- Professional demeanor
- De-escalation techniques
- Courteous demeanor
- Multi-task management
- Team collaboration
- Upselling
- Positive and professional
Timeline
General
Gretna High School
08.2023 - Current
Crew Member
Sonic
07.2023 - Current
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