Elaina White
Hillrose,CO
Summary
Administrative professional with a strong background in office support, customer service, bookkeeping, and front desk operations. Handles invoices, purchase orders, payroll entries, inventory control, and electronic recordkeeping with accuracy while supporting smooth daily office workflow.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Administrative Assistant
Deroche Contractors
Fort Morgan, Colorado
02.2026 - 09.2026
- Used QuickBooks Online to create invoices and reconcile financial statements
- Prepared invoices, purchase orders, and vendor correspondence
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records
- Answered phones and routed messages, ensuring effective communication for Deroche Contractors staff
- Supported payroll entries, timesheets, and employee records
- Entered data into spreadsheets using Microsoft Excel
- Monitored and managed office supplies and irrigation parts inventory, maintaining optimal stock levels
- Processed incoming mail, deliveries, office and irrigation parts supplies
- Assisted and sold irrigation parts to customers
Data Delivery Assistant
Viaero Fiber Networks
Fort Morgan, CO
09.2024 - 01.2026
- Coordinated fiber equipment deliveries across Viaero Fiber Networks job sites and service teams
- Assisted network and construction teams with project tracking, scheduling, and material requirements to ensure timely project execution
- Maintained and updated fiber optic information in Quickbase and the network drive
- Managed detailed records to assist with monthly billing
- Analyzed engineering blueprints against fiber span sheets to accurately calculate material footage required for projects
- Used engineering blueprints to place accurate hand hole locations using Google Earth KMZ
- Verified delivery orders against packing lists and inventory records
Account Manager
PFS Insurance Group
Sterling, CO
02.2024 - 06.2024
- Managed PFS Insurance Group client accounts and maintained policy records
- Coordinated renewals, endorsements, and coverage changes with carriers
- Advised clients on insurance options, terms, and billing questions
- Handled inbound and outbound calls to deliver effective customer service
Administrative Manager
Orange Skies Free Fall Center
Fort Morgan, CO
03.2023 - 10.2023
- Led front desk team, providing direction and training on daily service procedures to enhance customer interactions
- Managed customer check-in processes, collected waivers, and manifested flight loads for drop zone activities to ensure a seamless experience
- Managed administrative email and responded to customer inquiries and complaints promptly, ensuring high levels of customer satisfaction
- Corresponded with customers nightly to confirm next day reservations
- Created weekly schedules for all staff
- Wrote weekly financial reports
- Wrote weekly paychecks to employees ensuring accurate commissions
- Handled 24/7 reservation bookings and sales of merchandise and media packages, supporting seamless customer experiences
- Managed ground operations by loading customers and instructors onto the aircraft, ensuring safety at all times
- Oversaw daily administrative tasks for Orange Skies Free Fall Center, ensuring efficient office support operations
Accounts Payable/Receivable Controller
Rocky Mountain Natural Meats
Henderson, CO
11.2018 - 01.2023
- Produced and tracked invoices for accounts receivable, ensuring timely distribution
- Contacted customers weekly to collect overdue payments, enhancing cash flow
- Resolved billing issues and prepared account statements, improving accuracy and customer satisfaction
- Assisted the sales department by providing support for client inquiries
- Organized and digitized documents for easy retrieval
- Paid invoices and collected revenue
- Prepared advanced shipment notices
- Addressed issues with underpayments on invoices to ensure accuracy
- Oversaw general ledger, account reconciliations, and journal entry preparation
- Directed financial reporting for natural meat operations and monthly close processes
Administrative Support Specialist
Stevinson Hyundai of Longmont
Longmont, CO
09.2015 - 11.2018
- Coordinated daily administrative support for Hyundai dealership sales and service departments
- Scheduled appointments, meetings, and follow-up calls for dealership staff and guests
- Managed customer records, documents, and confidential files with accurate organization
- Bill and post car deals, invoices, and recon
- Performed general office duties such as filing, answering and directing phone calls, providing information, and scheduling appointments for service
- Ensured figures, postings, and documents were accurate
- Prepared bank deposits, verifying and balancing receipts, and sending funds to the bank
- Maintained accurate inventory records, coordinated new car stock-in, and prepared checks and manufacturer statements of origin to support sales activities
- Addressed and resolved customer complaints through effective communication and problem-solving, enhancing customer satisfaction
- Assisted in completing title paperwork to send to the Department of Motor Vehicle
Receptionist
Crown Crest of Parker
Parker, CO
11.2014 - 08.2015
- Welcomed residents, families, and visitors at the front desk, providing them with information and assistance
- Responded to multi-line calls and directed inquiries to the correct community departments for efficient service
- Oversaw visitor check-in process, maintained sign-in logs, and enforced front office security procedures for safety
- Managed busy 12-line phone system independently, ensuring smooth communication
- Typed correspondence and processed rent payments accurately in accounts receivable
- Facilitated tours for new and potential residents, highlighting facility amenities to enhance their experience
Education
High school diploma -
Smoky Hill Highschool
Aurora, CO05-2013
Skills
- QuickBooks Online
- Financial recordkeeping
- Microsoft Excel
- Data Entry
- Inventory control
- Microsoft Word
- Zoom
- Time management
- Staff management
- Customer Service
- Communication
- Adaptability
Certification
Property and Casualty License, 2024
Timeline
Administrative Assistant
Deroche Contractors
02.2026 - 09.2026
Data Delivery Assistant
Viaero Fiber Networks
09.2024 - 01.2026
Account Manager
PFS Insurance Group
02.2024 - 06.2024
Administrative Manager
Orange Skies Free Fall Center
03.2023 - 10.2023
Accounts Payable/Receivable Controller
Rocky Mountain Natural Meats
11.2018 - 01.2023
Administrative Support Specialist
Stevinson Hyundai of Longmont
09.2015 - 11.2018
Receptionist
Crown Crest of Parker
11.2014 - 08.2015
High school diploma -
Smoky Hill Highschool