Elaina Young
Grand Rapids
Summary
I am seeking a sales associate position at Stryker to work with the top medical technology company in the world. As a psychology major, I will utilize my social perceptiveness when interacting with customers and coworkers to achieve sales goals. As a sales associate, I will be persistent in following up with clients to close the deals, and maintain powerful relationships.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Trinity Health
Grand Rapids
12.2024 - Current
- Established trusting relationships with clients by demonstrating empathy and understanding towards them.
- Developed positive relationships with patients while maintaining professional boundaries.
- Apply de-escalation techniques and effective problem-solving to maintain the safety of patients and staff.
- Existing knowledge of medical computer programs, such as Epic and Nova.
- Collaborated with multidisciplinary teams to develop individualized treatment plans for patients.
Restaurant Hostess/Exposition/Head Food Runner
Rose's On Reeds Lake
Grand Rapids
05.2022 - 08.2022
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Managed reservations, waitlists, and special requests for large parties.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Caretaker
Visiting Angels Home Care
Grand Rapids
06.2021 - 08.2021
- Provided assistance to disabled persons in accordance with their individual needs.
- Communicated effectively with co-workers and family members regarding job assignments and progress updates throughout shifts.
Education
Bachelor of Arts - Psychology
University of Wisconsin, Madison
Madison, WI05-2024
High School Diploma -
Grand Rapids Catholic Central
Grand Rapids, MI05-2020
Skills
- Problem solving
- Comfortable in fast-paced environments
- Attention to detail
- Customer service
- Effective communication
- Quick learner
- Friendly and outgoing
- Reliable and dependable
Certification
- CPR Certified
- Epic Training
Affiliations
- Member of AME Reviewer Program- read and review recently published books from various up and coming authors.
- Learning Spanish
- Coffee connoisseur
Timeline
Mental Health Technician
Trinity Health
12.2024 - Current
Restaurant Hostess/Exposition/Head Food Runner
Rose's On Reeds Lake
05.2022 - 08.2022
Caretaker
Visiting Angels Home Care
06.2021 - 08.2021
Bachelor of Arts - Psychology
University of Wisconsin, Madison
High School Diploma -
Grand Rapids Catholic Central
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