Elaina M. Solomon
Yorba Linda,CA
Overview
3
3
years of professional experience
Work History
Shift Supervisor and Barista Trainer
Starbucks Coffee Co
09.2021 - Current
- Cash handling, completing designated daily reports and inventory counts
- Deploy partners and delegate tasks in a timely manner while managing schedules to maximize customer experience
- Leading with grace while upholding operations and standards, and keeping a positive energy to encourage growth within employees
- Manage all floor positions, train new employees, and ensure proper standards are being met
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Server
Olive Garden
06.2021 - 11.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Host/Busser
Islands Restaurants
02.2021 - 03.2021
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Shipping Clerk
Panthera Dental
06.2020 - 12.2020
- In charge of organizing incoming and outgoing shipments
- Quality control
- Transferring goods
- Ensuring proper technique
Education
Associate of Science - Biochemistry
Santiago Canyon College
Orange, CA06.2025
High School Diploma -
Canyon High School
Anaheim Hills, CA06.2021
Skills
- Task Delegation
- Quality Control
- Barista Training
- Attention to Detail
- Operational Efficiency
Timeline
Shift Supervisor and Barista Trainer
Starbucks Coffee Co
09.2021 - Current
Server
Olive Garden
06.2021 - 11.2021
Host/Busser
Islands Restaurants
02.2021 - 03.2021
Shipping Clerk
Panthera Dental
06.2020 - 12.2020
Associate of Science - Biochemistry
Santiago Canyon College
High School Diploma -
Canyon High School
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