Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elaine Cabrera

Tucson,Arizona

Summary

Highly accomplished and versatile professional with a proven track record in driving sales, optimizing office operations, and fostering learning environments. Possessing a unique blend of strategic thinking, leadership development, and interpersonal skills to deliver exceptional results across diverse roles.

Overview

10
10
years of professional experience

Work History

Process Assistant

Amazon
Tucson, Arizona
06.2022 - Current
  • Communicate effectively with leadership and cross-functional teams to resolve process issues in real-time
  • Ensured proper use of equipment and adherence to safety standards across all shifts.
  • Maintain accurate documentation of shift activities and performance metrics.

Office Manager

Vanguard Cleaning Systems
Tucson, United States
01.2018 - 11.2020
  • Supported team morale and cooperation through effective conflict resolution.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.

Inside Sales Representative

Vanguard Cleaning Systems
Tucson, United States
05.2016 - 01.2018
  • Exceeded sales targets through strategic client engagement and innovative marketing.
  • Monitored and reported on sales performance metrics to guide future strategies.
  • Eagerly adapted sales pitches to meet dynamic market demands.

Customer Service Representative

Alorica
Tucson, United States
04.2015 - 09.2016
  • Resolved customer complaints and issues promptly to ensure high levels of customer satisfaction.
  • Engage with over the phone, or via email to understand their needs and recommend suitable service.
  • Provided product information and troubleshooting support, contributing to an increase in first-call resolution.

Education

Diploma -

Cholla High School
Tucson, AZ
05.2012

Skills

  • Adaptability
  • Analytical thinking
  • Customer engagement
  • Data entry and database management
  • Client relationship management
  • Schedule coordination

Timeline

Process Assistant

Amazon
06.2022 - Current

Office Manager

Vanguard Cleaning Systems
01.2018 - 11.2020

Inside Sales Representative

Vanguard Cleaning Systems
05.2016 - 01.2018

Customer Service Representative

Alorica
04.2015 - 09.2016

Diploma -

Cholla High School

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