Elaine Cammon

• Effectively managed high-stress situations while resolving conflicts and maintaining professionalism.
• Resolved customer complaints with empathy, enhancing loyalty and repeat business.
• Handled escalated calls to deliver satisfactory resolutions for customers and company.
• Responded promptly to customer inquiries regarding products and services.
• Developed strong product knowledge to offer tailored recommendations based on customer needs.
• Addressed concerns swiftly, contributing to increased customer satisfaction.
• Cultivated rapport through active listening, resulting in improved retention rates.
• Assisted customers in navigating website and placing online orders, enhancing user experience.

Progressed from cashier to customer service manager through dedication and skill enhancement